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Name of author Rick Baker, P.Eng.

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What Business People Say They Want...and Their Bosses Fail To Deliver

by Rick Baker
On Feb 28, 2017

Business people say...

I want to understand my role, the contribution I am to make, and how it fits in with team contributions and company success.

I want to have the opportunity to use my talents and strengths.

I want to know the goals I am expected to achieve and how those goals fit in with team goals and company success.

I want a "truly safe" place to work, make errors, and learn from my errors.

I want decision-making authority and autonomy.

I want "constructive" feedback, delivered with sensitivity.

I want to experience success celebrations.

I want to know plans are in place, providing a level of predictability.

[Fail to provide these things and you and your followers will fall into the Boss-Subordinate Chasm]

***

Things People Don't Want

Ambiguity/Uncertainty: changing rules, changing messages, unclear communications, impossible goals, change in general

Criticism: in any form, however, public criticism is especially undesirable

Overseeing: micro-managing, nitpicking, policing

Perfectionists' expectations

Tags:

Attitude: Creating Positive Attitude

In support of self-consciousness

by Rick Baker
On Feb 27, 2017

In our lexicon self-consciousness has a weakness connotation.

We have been conditioned to think of 'self-conscious' people as timid people, people who cower under negative self-images.

Let's give this another think.

Better still, let's replace it all with constructive thought.

Self-consciousness is a good thing:

  • It means the person is giving some thought to self...it’s an acknowledgement that thinking about self is an important thing to do.
  • It means the person is aware of self...it’s a foundation upon which self-control can grow.
  • It means the person is growing knowledge of self…it’s the vital step toward self-improvement.

Like all other skills self-awareness, self-control, self-knowledge and self-improvement require guidance and relentless practise. And practise leads to mastery of skills when its guidance-system is housed in an educated, open and self-conscious mind. So, self-consciousness leads to strength in thought and action. Conversely, strength cannot exist when self-consciousness is absent.

Never should we assume self-conscious thought and awareness is only directed toward the negatives. For each of us, self is the essential ingredient. We ought to be conscious of that. And, we ought to wrap that consciousness in constructive mindsets, allowing as little room as possible for negativity.

We face an awesome choice – we can choose to accept self-conscious thought as the recipe for finding our most-positive things…like our talent, our courage, our confidence, our conviction, & our curiosity.

Simplicity generates efficiency

by Rick Baker
On Feb 23, 2017

Complexity confuses people.

Simplicity generates efficiency.

80/20 Rule wisdom has repeatedly proven its value over time.

The 80/20 Rule tells us that 20% of the work we do delivers 80% of the value we receive for that work. In other words, 20% of our efforts yield 80% of the results we desire. 

In no way does the 80/20 Rule try to guide us to work perfection in all areas.

In no way does the 80/20 Rule try to cover all of the various pieces of work we perform.

In no way does the 80/20 Rule try to satisfy 100% of anyone's needs.

In fact, the 80/20 Rule implies the exact opposite.

  • It implies simplicity.
  • It implies reduction.
  • It implies compromise.

In exchange for these ‘limitations’, the 80/20 Rule delivers the benefits of efficient and effective coverage of the processes that deliver 80% of the value we are working to obtain.

When we cover 80% of the value using systematized and simplified processes, such as those governed by the 80/20 Rule, we free up the ability to focus the majority of our time on injecting innovation into processes that require our inter-personal talents, our technical expertise, and significant amounts of our concentration and thought.

***

In business we do better when we have simple systems, we know the rules for those systems, and we know when we must break those rules and do different things.

We need to understand human nature: people are very comfortable following the rules they have chosen for themselves; people have more difficulty buying into and following rules created by others. And yes, some people are natural born rule breakers...they are the outwardly defiant, the silent detractors, and the saboteurs.

In reaction to the resistant-to-change realities of the business world, we develop supervisors, managers, coaches, and mentors.

 

 

Tags:

80/20 Rule | Master Rules | Seeking Simple!

How to develop your positive mental attitude

by Rick Baker
On Feb 21, 2017

Above and beyond everything else, Courage is the mind state that promotes positive mental attitude.

Like every other mind state, with focused and persistent effort, Courage can be developed.

Courage is about facing fears and acting against them. So, Courage is a mind state laced with emotion. It is a mind state where fear is tamed and transformed into something more positive and constructive.

Often, Courage is developed accidentally - for example when someone acts impulsively in reaction to a dangerous or fearful situation.

Deeply rooted Courage can also be developed intentionally with forethought and planned action steps.

People know what causes them to feel fear. People can anticipate most of the situations that cause them fear. As one example, people can anticipate other people’s actions that cause them to experience fear. More specifically, in business, people can anticipate the specific actions their bosses do that trigger feelings of fear.

Most of the situations that cause us to be fearful can be anticipated. 

Because we have this ability to anticipate fearful situations we also have the ability to plan ways to counteract those fearful situations before they visit us. In summary, we can role-play fearful situations in our minds long before those fearful situations happen in reality. While we role-play those fearful situations in our mind we can role-play various reactions to those fearful situations and, in effect, we can train ourselves in advance on the best ways to react to fearful situations. Then, later, when fearful situations arise in real life we can face them and take pre-planned actions. And, because we know what we are doing and why we are doing it we can be more objective. We can 'self-analyse' to assess, rate, adjust, and improve our performance in fear-situations. Following this approach we can improve our handling of fear-situations and build Courage until we reach the level of Courage we desire.

The more fearful situations we can anticipate and plan for the more opportunities we will have to test different fear-countering actions… the goal being ‘fear management’...i.e., Courage.

The process described here helps us master our fears, build Courage, and build self-confidence. This is the optimum process for development of Courage because we control the pace and we get first-hand feedback as we succeed in small steps. It is also an excellent way to build self-confidence, that state of mind where we know we have the ability to address and handle situations when we face them.

Courage and self-confidence are the states of mind most conducive to building positive mental attitudes toward other people and situations and, of more importance, toward ourselves.

Here's to the Contrarian!

by Rick Baker
On Feb 20, 2017

Here's to the person who succeeds by...

  • refusing to ask questions 
  • choosing to not listen 
  • never following
  • saying "No" to checklists 
  • saying "No" to To Do lists 
  • embracing task indiscipline 
  • marching on in the face of over-complication
  • straying from every path 
  • doing it until it rings poverty
  • overdoing as a matter of principle
  • underdoing as matter of principle
  • overdueing every payment
  • underdueing every collection
  • aspiring to perfectionism 
  • aspiring to obfuscation
  • practising engineeringism
  • second guessing 
  • getting communication backwards 
These are just some of the joys of contrarianism.

Tags:

Beyond Business

How to make sure your confidence does not threaten your followers.

by Rick Baker
On Feb 16, 2017

Some followers are intimidated by Leader's self-confidence.

Here are some Spirited suggestions, to help you make sure you do not come across that way: 

  • Be authentic…it is OK to be on the reserved side of centre if that is your character…it is OK to be on the boisterous side if that is your character
  • Be committed to working on self-improvement…i.e., raising his or her own self-confidence when that is required, as it will be from time to time
  • Focus on strengths: personal strengths and the strengths possessed by others
  • As Dale Carnegie taught,  be "hearty in your approbation and lavish in your praise".
  • Make full and appropriate use of humour…some leaders have just a little of it and will need to remind themselves of the importance of putting it to good use…other leaders have heavy doses of it and they will need to remind themselves to never let it go too far…self-humour is best…humour at the expense of others is an absolute no-no
  • Listen…resurrect that art if it has become lost
  • Master your emotions…and keep them under control [most of the time]
  • Live with Integrity…as defined here

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.