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Name of author Rick Baker, P.Eng.

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Thought Tweet #926

by Rick Baker
On Feb 3, 2014

Thought Tweet #926 To expand your Influence, learn how to react more constructively to other people's body language. 

 

The Thinking Behind The Tweet

Show people you get them.

Show people you can change.

Lead change, by example.

Tags:

Communication: Improving Communication | Influencing | Thought Tweets

Good Things come in 3's...including the ways leaders INFLUENCE

by Rick Baker
On Feb 3, 2014

Start With WHY

Good leaders know people's emotions can be touched and people can become motivated when they understand WHY. WHY messages appeal to emotions. HOW and WHAT messages connect with logic. Emotions drive decisions and inspire action; emotions overrule logic. So, when good leaders communicate they start with why.

 

Stick with INTERESTS

Good leaders know disputes can be avoided and disputes can be diffused when people focus on Interests rather than talk about Rights or take action to exercise Power. Interests differ...however, for most people in most situations, one person's Interests do not threaten others. Certainly, they do not threaten others like claims about rights do or like actions that illustrate the use of power do. So, when good leaders communicate they stick with interests.

source: Interests, Rights, & Power circles - Mark Weber, UW

 

Talk ADULT to ADULT

Transactional Analysis taught that people's behaviour can be described in 3 ways: Parent, Adult, & Child. Parents make demands, Children are told what to do, and Adults do not achieve successful results when they behave like Parents or when they behave like Children. Good leaders know communications are most productive when people behave like Adults [not like Parents, not like Children]. So, when good leaders interact with people they endeavour to talk adult to adult.

Tags:

Emotions & Feelings @ Work | Influencing | INSPIRE PEOPLE - GROW PROFITS! | Leaders' Thoughts

And another 5 ways to Influence

by Rick Baker
On Jan 31, 2014

Understand People Do Only 3 Things: Good Habits, Bad Habits, & New Things

Good Habits are things people think and do that help them achieve long-term desires and goals. Bad Habits are things that people think and do that do not help them achieve long-term desires and goals. Good leaders use these simple definitions to inject clarity into their lives. Then good leaders work at reducing their performance of Bad Habits and expanding their performance of Good Habits. And, good leaders test New Things...relentlessly seeking more Good Habits.

Take Talent To Task

Good leaders are fascinated by people's talents. When people's talents show a capability of aligning with the trust of the leader's goals, good leaders ensure the talented person has access to (1) opportunities to put the talent to productive use, (2) specialized knowledge to complement the talent, and (3) time to practice skills to hone the talent into a personal strength. Then good leaders don't leave things to chance - they help people connect personal strengths to important tasks. 

Don’t force change…construct it with comfort

Good leaders know change is constructive only when people are comfortable. And personal and business growth happens when people learn how to expand their comfort zones. Knowing these things, good leaders consider people's comfort/stress levels and design change in increments that help expand comfort zones without triggering the destructive consequences that naturally happen when people are forced into discomfort zones. Good leaders also know this correct approach to change 'dominoes' as confidence escalates.

Repeat clearly, "I do have time!"

Good leaders know the importance of leading by example. So, they know if they say "I don't have time" or "I'm too busy" their followers will pick up on that, think the same way, talk the same way, and act accordingly...spreading the lack-of-abundance mindset to one and all. Knowing this, good leaders remove the "I don't have time" & "I'm too busybad habit from their thoughts and words. They replace the bad habit with good habits: as examples, they apply the 80/20 Rule and they practice abundance thought and solution talk.

Change character for the better

All great leaders changed their character. Perhaps Abraham Lincoln performed one of the greatest self-transformations. When he was a young man he had the habit of openly criticizing other people. In 1842 Lincoln publicly criticized Illinois state employee James Shields. Shields took exception to the criticism and challenged Lincoln to a duel. The 2 men faced one another with weapons in hands. Fortunately their seconds intervened. Lincoln used the incident as a life-lesson and he chose to change his character for the better...rarely criticizing others. Lincoln's change of character took him from the dueling field to the White House. 

5 more ways to Influence

by Rick Baker
On Jan 30, 2014

Take Immediate Steps to Improve Communication

When communication gets off track, straying from the desired direction, good leaders work to improve communication so it returns to the right track. Good leaders do not let interpersonal conflicts fester. They know success relies on a level of harmony between followers. So, when dysfunction is evident they address it. Good leaders communicate to ensure their followers' harmony and focus.

Design Tools to Help People

Tools serve people...making their lives easier, making their lives more productive, adding quality to their lives...assisting them as they build. Good leaders know the power inherent in tools. Good leaders ensure their people have access to good tools. And, to maximize opportunities for performance good leaders ensure their people have customized tools...creative, customized tools.

Focus on Solutions

Leaders see solutions. Solutions and solution-thinking are around the essence of leadership. Good leaders connect with followers who are like minded about solutions. Some followers are naturally solution-oriented, others need to learn that problems are the routes to solutions, growth, and opportunities. Leaders do 2 things to promote solution-orientation: they lead by example...and...they teach.

Seek Simple 

When people go about business things can get complicated and that can happen quickly. Good leaders know the difference between simple, complicated, and complex. Good leaders conserve their energy, saving it for the complicated and complex things. One strategy that ensures energy is conserved so it can be put to best use is Seeking Simple...separating wheat from chaff...helping followers do the same.

Understand Business Contains Only 3 Things: People, Process, & Situations

"People, Processes, & Situations" is an example of seeking simple.  Good leaders know success is all about people...so good leaders invest time connecting with, serving, mentoring, and strengthening good people. Good leaders ensure processes [including tools] serve people, helping people convert actions into results. Good leaders know situations have a most-powerful effect on behaviour, so they plan for and construct situations.


 

Thought Tweet #924

by Rick Baker
On Jan 30, 2014

Thought Tweet #924 On your road to Influence...help people remember and share their most productive experiences.

 

The Thinking Behind The Tweet

When people recall productive experiences they find themselves on positive 'emotional ground'.

When people are on positive 'emotional ground' you improve your ability to influence them toward constructive action.

And, when people are on negative 'emotional ground' the opposite is true...so, take the time to help people get on the more-positive 'emotional ground'.

Tags:

Emotions & Feelings @ Work | Influencing | Thought Tweets

Thought Tweet #922

by Rick Baker
On Jan 28, 2014

Thought Tweet #922 Motivation & Influence are siblings: the 1st is inherited & the 2nd can be adopted.

 

The Thinking Behind The Tweet

Motivation: people are born with self-drive...if others didn't thwart it then we would be seeing evidence of its magnificence everywhere.

Influence: when our willpower is strong we can influence our own behaviour and when we are gifted or skilled at interpersonal relationships we can influence other people's behaviour.

Tags:

Influencing | Thought Tweets

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