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Name of author Rick Baker, P.Eng.

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Thought Tweet 810.5

by Rick Baker
On Aug 23, 2013

Thought Tweet #810.5 What things affect a person's ability to be accountable in business?

 

The Thinking Behind The Tweet

What criteria drive the need for accountability in business?

What things affect a person's ability to be accountable in business?

Many talk about the need for Accountability.

Few explain WHY? it is important; few explain HOW? it happens; few explain WHAT? things impact on the extent Accountability is important and whether or not Accountability happens.

Thought Tweet 809.5

by Rick Baker
On Aug 22, 2013

Thought Tweet #809.5 How do you know people are uncomfortable? How do you react when they are uncomfortable?

 

The Thinking Behind The Tweet

In my former business life, on occasion, I knew people were uncomfortable...mostly because I was the source of their discomfort. Sometimes I recognized people were in discomfort because they complained about some personal issue caused by something outside of work.

Much of the time I didn't recognize people were in discomfort. That was what happened because I don't have an empathy bone in my body (I've been assessed) and I did nothing to offset that lack of natural empathy.

So, without a conscious effort to better understand people's feelings, in general, I did little to react to let alone relieve other people's discomfort. In fact, I expanded their discomfort.

That was then and this is now.

Tags:

Change: Creating Positive Change | Emotions & Feelings @ Work | Thought Tweets

Thought Tweet #809

by Rick Baker
On Aug 22, 2013

Thought Tweet #809 What time-management lesson do you learn from people who have the habit of saying, "I'm too busy"?

 

The Thinking Behind The Tweet

What skill comes first

Using your time productively?

- or -

Helping others use their time productively?

 

Would you want to learn time-management from a person who fails to arrive on time? 

Would you want to learn time-management from a person who does not deliver on promises?

Would you want to learn time-management from a person who fails to return phone calls or email?

Thought Tweet #808.5

by Rick Baker
On Aug 21, 2013

Thought Tweet #808.5 When misery enjoys company people don't accomplish constructive things.

 

The Thinking Behind The Tweet

Empathy - is it the ability to feel what someone else feels?

Or - is it the ability to understand what other people are feeling?

It seems to me Sympathy is the word for sharing feelings while Empathy is the word for understanding another person's feelings.

Does it make a difference? Yes - people may not share feelings yet be quite capable of understanding them. People may share feelings and do it so intensely they exacerbate the feelings - misery loves company. When misery enjoys company people don't accomplish constructive things. When company understands misery there is an opportunity for constructive, comfortable change.

Thought Tweet #808

by Rick Baker
On Aug 21, 2013

Thought Tweet #808 How do you know, with certainty, your perception of a person's behaviour is accurate?

 

The Thinking Behind The Tweet

If your perception is accurate then your understanding of the person's behaviour will help you have productive communication with the person.

If your perception is not accurate then your understanding of the person's behaviour will confuse and possibly prevent you from having productive communication with the person.

Flawed perceptions about other people: wasted energy; possibly, shared wasting of energy; the precursor for lousy communication.

Tags:

Communication: Improving Communication | Thought Tweets

Thought Tweet #807.5

by Rick Baker
On Aug 20, 2013

Thought Tweet #807.5 Anger is better than frustration because it contains some belief/optimism you can control the situation.

 

The Thinking Behind The Tweet

When we feel we cannot control a situation, it causes much discomfort. Frustration is a gnawing, spirit-killing feeling that often expands beyond a feeling to become a mood....an unpleasant mood.

Tags:

Business Contains Only 3 Things | Emotions & Feelings @ Work | Thought Tweets

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