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Name of author Rick Baker, P.Eng.

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People connections become business relationships when knowledge exchange is sparked by business insight.

by Rick Baker
On Aug 8, 2014

The Thinking Behind The Tweet

Everyone knows relationships are an important part of business development. Many people think relationships are the most important part of business development. Some people understand an exchange of insight is one of the two fundamental aspects of business relationships, the other fundamental aspect being trust.

Tags:

Influencing | Thought Tweets

"Men trust their ears less than their eyes." It took 2400 years for psychologists to confirm this ancient wisdom.

by Rick Baker
On Aug 7, 2014

The Thinking Behind The Tweet

"Men trust their ears less than their eyes."

Herodotus

Greek Historian, 484BCE-425BCE

Now, 2400 years after Herodotus, psychologists are completing experiments that confirm Herodotus' ancient wisdom...our eyes overrule our ears...truly, we do believe what our eyes see them do more than what our ears hear them say. This applies to their major actions and to their minor body-language signals.

Tags:

Influencing | Thought Tweets

Here's a quirk of human nature: we are prone to value authenticity in others over self-awareness.

by Rick Baker
On Aug 7, 2014

The Thinking Behind The Tweet

Trust: a time-consuming thing to build, yet easily ruined.

Attribution Bias: we are tough on others; we cut ourselves slack. 

Tags:

Influencing | Thought Tweets

Nurture and develop a successor for your business. Mentor this person. Partner with this person.

by Rick Baker
On Aug 6, 2014

The Thinking Behind The Tweet

Make sure this person knows he or she is your most-trusted business ally. Make sure this person wants to be in that role. Do not assume…talk openly and regularly about succession…talk openly and regularly about needs and aspirations, both yours and theirs.

Tags:

Influencing | Succession | Thought Tweets

When business leaders express their difficulties, we should listen well before we attempt to suggest solutions.

by Rick Baker
On Aug 6, 2014

The Thinking Behind The Tweet

Often, when business leaders express difficulties we either:

  • wave them off and change the topic,
  • reply with a difficulty of their own, or
  • reply with a quick and concrete piece of solution-advice.

These 3 reactions provide little if any value to the business leader [or to us].

If we want to help business leaders then we need to change the way we react/reply when we hear them express their difficulties. We need to listen better. We need to do our best to get into their shoes. We need to think, coming at the difficulty from different directions/perspectives. We need to do these things to (1) improve the quality of our response and (2) build trust with the leader.

When these things are done, then we can help with solutions.

Tags:

Influencing | Thought Tweets

The busier we are the less we remember...that's why there's value in writing things down.

by Rick Baker
On Aug 6, 2014

The Thinking Behind The Tweet

Writing things down: it's a simple thing to do...it's also a powerful strategy for aiding memory and a powerful tactic for delivering on promises. And, that builds trust. So, writing things down provides support for building trust.

Tags:

Influencing | Thought Tweets

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.