by Rick Baker
On Aug 6, 2014
The Thinking Behind The Tweet
Make sure this person knows he or she is your most-trusted business ally. Make sure this person wants to be in that role. Do not assume…talk openly and regularly about succession…talk openly and regularly about needs and aspirations, both yours and theirs.
by Rick Baker
On Aug 6, 2014
The Thinking Behind The Tweet
Often, when business leaders express difficulties we either:
- wave them off and change the topic,
- reply with a difficulty of their own, or
- reply with a quick and concrete piece of solution-advice.
These 3 reactions provide little if any value to the business leader [or to us].
If we want to help business leaders then we need to change the way we react/reply when we hear them express their difficulties. We need to listen better. We need to do our best to get into their shoes. We need to think, coming at the difficulty from different directions/perspectives. We need to do these things to (1) improve the quality of our response and (2) build trust with the leader.
When these things are done, then we can help with solutions.
by Rick Baker
On Aug 6, 2014
The Thinking Behind The Tweet
Writing things down: it's a simple thing to do...it's also a powerful strategy for aiding memory and a powerful tactic for delivering on promises. And, that builds trust. So, writing things down provides support for building trust.