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Name of author Rick Baker, P.Eng.

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Thought Tweet #951

by Rick Baker
On Mar 10, 2014

Thought Tweet #951 The processes you use when you communicate influence people more than the logic you express.

 

The Thinking Behind The Tweet

According to Chip Heath and Dan Heath ['Decisive', 2013] "When the researchers compared whether process or analysis was more important in producing good decisions - those that increased revenues, profits, and market share - they found that "process mattered more than analysis - by a factor of six.""

Good Decision Making relies on good decision-making processes.

Good Influencing relies on good influence-making processes.

And Business Contains Only 3 Things: People, Processes, & Situations

Thought Tweet #950

by Rick Baker
On Mar 7, 2014

Thought Tweet #950 When people arrive with their problems, do you push away, kiss up, and beat down?


The Thinking Behind The Tweet

Some people...

  • Push Away when peers and co-workers visit with problems,
  • Kiss Up when bosses visit with problems, &
  • Beat Down when subordinates and other junior employees visit with problems.
These practices are death knells for their small businesses.

 

 

Tags:

Solutions & Opportunities | Thought Tweets

Thought Tweet #949

by Rick Baker
On Mar 6, 2014

Thought Tweet #949 Emotions wrap themselves tightly around thoughts about pain of loss...squeezing logic out.

 

The Thinking Behind The Tweet

The emotions around loss weigh in heavier than the emotions around gain. Psychologists' experiments confirm we place much higher value on avoiding the pain of loss than we place on obtaining the pleasure of gain.

This defies logic.

But - let's not forget - logic-defiance is the territory of emotions

Tags:

Emotions & Feelings @ Work | Thought Tweets

Gone are the days...

by Rick Baker
On Mar 6, 2014

Leadership roles in small-business are undergoing a fast-paced transition.

Leaders who fail to understand the transition and alter their ways will learn very-painful lessons. They will bounce back from the painful lessons, at least many of them will (because Canadians are cut from resilient fabric). Regardless, the lessons will be painful and costly.

This is a suggestion on how to avoid that pain and that cost.

If we want to lead in a small-business environment, it is helpful to remember...

  1. You will do better when you help others solve their problems and
  2. Most of the problems others at your company are working on affect you.

Wait just a minute here!

Are you trying to say I cannot sit in my silo, protected from the problems happening in other areas of my company?

Yes. That's exactly my point. If you want to lead in a small-business environment, forget about silos, safe havens, and isolated work responsibilities. None of those things exist for leaders in small businesses.

Note: These points do not apply to just 'The Leader' of your small business. These points apply to 'Every Leader' of every small business.  And, every person in every small business has the ability to choose whether or not he or she wants to employ leadership ways in his or her role.

Another Note: In today's small-business climate, every person should consider the value of accepting at least a small amount of leadership responsibility. Even if the reason is solely a selfish one - to make the company a little bit better to help protect one's job and one's pay - every person should think about how he or she can take leadership action.

And A Final Note: In today's small-business climate, every person who has a supervisory or management role must accept responsibility for more leadership thinking and action. Gone are the days that contained the luxuries of extra and redundant staffing and layers of management. Gone are the days that contained pure-specialist senior roles. And gone are the days of fat cash-flows. Today's small-business climate requires leaders to have a broad and deep understanding of their organization. That broad and deep understanding includes the premise that all small-business roles must be performed as if they are vital, interlinked cogs that must operate in tune with all other fellow cogs...because that's exactly what they are and that's exactly what they must do if the business is to succeed.

Tags:

Leaders' Thoughts | Solutions & Opportunities

Thought Tweet #948

by Rick Baker
On Mar 5, 2014

Thought Tweet #948 If you want to teach people how to drink water, don't stuff garden hoses down their throats.

 

The Thinking Behind The Tweet

Good things come in small packages.

Good education comes in small packages.

If you want to teach people how to drink water, provide them repeated opportunities to gain experience sipping from small, half-full drinking glasses.

***

If you want to teach people how to drink water, bring the right tools...bring simple tools, like drinking glasses...no garden hoses...no fire hoses...no artesian well trackers or fancy 24-hour, on-demand pumps or state-of-the-art osmosis gizmos...

...just drinking glasses.

Tags:

Change: Creating Positive Change | Humour | Thought Tweets

Thought Tweet #947

by Rick Baker
On Mar 4, 2014

Thought Tweet #947 Fear is neither our birthright nor our destiny...it is simply a bad habit we picked up and chose to live with...or overcome.

 

The Thinking Behind The Tweet

To overcome fear people must do small amounts of the thing they fear and experience small successes. 

Positive thinking is helpful. Positive action is truly powerful.

Fear crumbles when assaulted repeatedly by methodical small actions.

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.