We are pleased to announce: Our CRM System Works!
For many years, we have seen people suffer with client-contact and relationship management systems..."CRM systems". And, we have suffered ourselves.
In the early 1990's I discovered Lotus123. That software allowed me to create a database/spreadsheet combination that had some positives: information capture, user-friendly, sorting, reports, etc. Lotus123 software allowed us to get some basic organization in place.
This happened about the same time cell phones were shrinking from luggage-size to hand-held size.
Back then - the world of information and communication seemed a much-simpler space.
Back then - people spent more time building relationship than talking about the need for them, let alone talking about the need for relationship-support tools.
Things have changed.
Now - lots of people have a desktop computer, a laptop, a BlackBerry, and a notebook. That's what I have and (ask anyone) I'm not a high-tech fellow.
Now - I'm writing a blog about CRMs.
Actually, this blog is about introducing our proprietary CRM, which we call our eCRMine.
e - electronic
CRM - contact relationship management
Mine - our gold mine of specialized information [Value repository]
Here's a link to a picture of the opening page of our
eCRMine.
(
link to eCRMine)
Over the years, we have suffered and watched others suffer with CRM systems.
To remove this suffering, after exploring many other options for many years, in 2007, we decided to build our own eCRMine.
We built eCRMine using our own software-engineering savvy and our own sales-management savvy.
eCRMine is 'modular' - it can be customized and we can transfer its 'technology' to other businesses.
In the next blog, I will provide some more details about our eCRMine…