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Trust paves the path for Passion in the Workplace

by Rick Baker
On Jul 21, 2010
While listening to Stephen M.R. Covey’s CD-book ‘The Speed of Trust’, I was thinking – if we could build trust at our workplaces then that would help pave the path for more passion at our workplaces.
 
I have been keeping my eyes and ears open for ways to build passion at our workplaces ever since a friend asked me – How would we do that?.
 
How can we build trust at our workplace?
 
According to Stephen M.R. Covey:
  1. Trust impacts the ‘economics’ for your business. Trust is not just the warm and fuzzy right thing to do. A workplace with trust is much more efficient than one without trust. And, the economics of improved trust can be measured.
  2. Trust is the #1 responsibility of leadership.
  3. Trust can be learned.
There are 5 Waves of Trust:
  1. Self-trust (give them a leader)...credibility upon which to build trust
  2. Relationship Trust...behaviour
  3. Organizational trust...alignment trust
  4. Marketplace trust...your brand, your reputation trust
  5. Societal Trust...contribution trust
How to Build Trust at your workplace:
  1. Make trust an explicit goal…corporate and for employees
  2. Explain its value in economic terms
  3. Measure it
  4. Implement it: train and apply
For well over 10 years I have told folks 3 things are sacred to me in business. One of those 3 things was and is – Don’t Lie To Me. I have spent some time explaining exactly what I mean. From now on I will not have to do that. I will either simply use the word “Trust” or I will recommend reading/listening to ‘The Speed of Trust’.
 
PS: This Covey book strikes several other chords for me: the father-son ‘chat’ illustrates an example of family business at its best, the trust message encourages us to aim for a better business future, the statement ‘trust can be measured’ is compelling…and more.

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Entrepreneur Thinking | Leaders' Thoughts

Comments (6) -

Rick
12/16/2011 9:44:08 PM #

"Trust people as if they were what they ought to be and you will help them become what they are capable of becoming."

Johann Wolfgang Von Goethe

rick baker
8/24/2013 10:12:18 AM #

A 10% increase in trust inside an organization has the same effect on employee satisfaction as a 36% increase in pay.

John F. Helliwell
Professor Emeritus of Economics, UBC (2008)

rick baker
9/21/2013 2:39:53 PM #

“Collaboration is the master skill that enables corporations, communities, and even classrooms to function effectively. Collaboration is sustained when you create a climate of trust and facilitate effective long-term relationships among your constituents.”

Kouzes & Posner
'The Leadership Challenge', (2012)

rick baker
3/1/2014 8:36:15 PM #

From Wikipedia...

"In a social context, trust has several connotations.[1] Definitions of trust[2][3] typically refer to a situation characterised by the following aspects: One party (trustor) is willing to rely on the actions of another party (trustee); the situation is directed to the future. In addition, the trustor (voluntarily or forcedly) abandons control over the actions performed by the trustee. As a consequence, the trustor is uncertain about the outcome of the other's actions; they can only develop and evaluate expectations. The uncertainty involves the risk of failure or harm to the trustor if the trustee will not behave as desired."

rick baker
3/2/2014 5:42:30 PM #

"Do not trust all men, but trust men of worth; the former course is silly, the latter a mark of prudence."

Democritus
Greek philosopher, 460BC-370BC

rick baker
1/1/2016 9:12:29 PM #

"Learning to trust is one of life's most difficult tasks."

Isaac Watts

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