by Rick Baker
On Aug 9, 2012
How often do you step away from your day-to-day work to think about what Sales Managers want?
Sure, if you're a business leader then sales managers have disappointed you in the past...so you may find it tough to listen when they talk to you.
Sure, if you're a sales rep you've got a pretty good handle on every mistake Sales Managers are capable of making...so you are often on your guard when you talk with them.
Sure, if you're a controller or CFO...you've got some reservations too.
But - maybe it would be a good thing to know what sales managers want?
I've taken a shot at creating a sample list...perhaps, you could discuss these sorts of items with your Sales Manager?
- To set realistic goals for their Sales Departments
- To achieve those goals, or perhaps, to fall just a tiny bit short of them
- To deliver insightful and pertinent communications to their sales reps so the reps can use those communications to gain advantage with customers
- To have the authority to treat sales reps as individuals [and as members of 'categories']
- To understand a broad range of clients
- To thoroughly know sales reps and others at the company have personal relationships with certain clients
- To understand their industry and how their company is different from the rest of the pack
- To deliver quality products and services - on time
- Real support from Marketing Departments...especially: help segmenting target markets, help identifying the company's differential advantage, and help creating 'unified' company messages for clients
- To hear the truth
- To see more smiles than frowns
What does your Sales Manager have to say?