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Name of author Rick Baker, P.Eng.

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Work Tasks: Below Me, Above Me, & Beside Me

by Rick Baker
On Feb 18, 2015

We regularly encounter people whose actions signal they do not know How to do work-tasks.

Sometimes, they actually say, “I don’t know how.”

Sometimes, they provide explanations…saying they erred or blaming other people or processes or situations.

Sometimes, they say nothing...hoping the discussion will disappear.

While I know Constructive Criticism is an Oxymoron, I also understand it is important to do some exploration in order to know ‘Why’ people don’t know ‘How’.

If we don't know 'Why' people don't know 'How' then how can we help them improve their performance at work?

And, it is more important that the person knows 'Why' he or she does not know 'How'. If the person does not know the 'Why' then how will that person ever self-improve...and develop and grow skills?

Taking it personally...for me, it is important that I know Why I don’t know How to do work-tasks.

It seems to me, when I don’t know How to do work-tasks, the reasons can be summed up as follows:

  • I have not had the opportunity to learn how....it's a New Thing.
  • I have had the opportunity to learn how, but have chosen not to learn how. For example, I have never taken a computer course. So, other people perform have alwyas performed this work at my businesses. 
  • I have had the opportunity to learn how, but I have been unwilling to do so. For example, I have taken accounting courses and have chosen to seek the help of others to perform accounting work.
  • I have had the opportunity to learn how, but I have been able to do so. For example, I have not become a physicist. So, none of my businesses do theoretical physics work-tasks [or rocket science].

Another way to look at it - some work-tasks are:

  • below me - delegated
  • above me - performed by more-skilled people 
  • beside me - performed by peers in other functional areas/departments

Tags:

Questions?: The Art of Asking Good Questions | Thinking as in Think and Grow Rich

Ask value-packed questions

by Rick Baker
On Feb 16, 2015

Ask value-packed questions then allow time for people to think, talk, and deliver value-packed answers.

Of course, there are alternatives:

  • don't bother thinking about great questions...just ask questions as they strike you
  • don't allow time for people to think...after all, they are too busy to think anyway
  • don't allow time for people to talk...don't listen to them, interrupt them
And, those alternatives are so regularly chosen...

Isn't that unfortunate!

Tags:

Questions?: The Art of Asking Good Questions | Thinking as in Think and Grow Rich

Does purpose precede drive or does drive precede purpose?

by Rick Baker
On Feb 3, 2015

Our roundtable, is working together on Simon Sinek’s ‘Discover Your Why’ exercises. I suppose, at the surface level, we could conclude Simon Sinek believes that Why is innate in us and the discovery-of-why process is about remembering experiences and interpreting those experiences in a manner that helps us understand the secrecy [so to speak] of our [hidden] Why.

I find this 'Discover Your Why' exercise very complementary to the STRENGTHSFINDER concepts around uncovering your [hidden-like-secrets] talents and converting them into strengths. Certainly, we can accomplish both these things - discovering our why and discovering our talents - without needing to understand whether drive precedes purpose or purpose precedes drive.

On the other hand, the human condition is fascinating.

And some of us are interested in digging deeper.

I'm suspecting I am one of those people.

 

Are we the ‘captains of our own ships’, able to [if not designed to] determine where our ships are going?

by Rick Baker
On Feb 2, 2015

In his book 'Good Leaders Ask Great Questions', John C Maxwell said "purpose gives you drive".

That got me thinking. Does purpose give you drive or does drive give you purpose?  I think, at the surface level, John C Maxwell is correct - purpose does give you drive. At least, purpose bolsters your drive and purpose fans your flames of motivation...so to speak.

That said - Where does purpose come from? Does it magically or genetically appear when we are born? Are people destined with a built-in purpose, coupled to a major life-task...i.e., working to understand that purpose? And, does the extent people are able to figure out their life purposes correlate to their ability to generate internal drive?...i.e., the more they know their purpose, the stronger their internal drive.

Is that the way it works?

Or, are people born with a curious internal drive and that drive naturally causes them to do things and when they do things they achieve results. Then, when they observe those results and particularly those results that provide them gratification, people get a sense of purpose – a sense of purpose that aligns with their gratifying results. And, if they find the gratification compelling enough then they consider it to be aligned with 'internal purpose'. Then, with this sequence of thoughts and actions repeated and repeated over time, people conclude - “This is my purpose!”

Is that the way it works?

This conundrum goes to the heart of the very big question: Was each person created with a specific purpose? The alternative being that we were not created with specific purposes and if that is the case then a logical next question is - Are we supposed to create our own purpose?

Regardless...

Don't you think we the ‘captains of our own ships’, able to [if not designed to] determine where our ships are going?

As you contemplate a productive 2015...

by Rick Baker
On Dec 29, 2014

As you contemplate a productive 2015...

Consider the following questions:

  • For the upcoming year how would you define success?
  • What gaps exist between where your business is now and that success?
  • What personal changes do people (does each person) need to make to span those gaps?
  • What personal changes do you need to make to influence people as they span those gaps?
  • What help do you need to make your personal changes?

When I use the words "personal changes", I am thinking...

People Do Only 3 Things: Good Habits, Bad Habits, & New Things:

Good Habits take people toward their long-term goals and vision of success.

Bad Habits do not.

New Things are, by definition, "personal changes". 

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.