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Name of author Rick Baker, P.Eng.

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Sense of Urgency - Sense of Adventure

by Rick Baker
On Jul 23, 2014

The topic 'Sense of Urgency' arose during a conversation today. 

Got me thinking...

Sense of Urgency DEF'N: that's wanting to take prompt action when you know the right thing to do.

But, what about when you want to take prompt action and you aren't sure about the right thing to do - you simply have the urge to take action? Doesn't that also qualify as a Sense of Urgency?

No - I don't think simply wanting to take action satisfies the minimum standard associated with a meaningful Sense of Urgency...i.e., when Urgency is meaningful like the type of 'Urgency' Stephen R. Covey taught about in his Urgency-Important lessons.

[And, if we are not talking about that sort of meaningful Urgency, an Urgency that requires us to use Sense, then what kind of Urgency are we talking about?]

2 Related Points:

  1. When we know the right action to take in a given Situation and we feel that action should be initiated sooner rather than later...that's a Sense of Urgency...that's a good thing...that's closely linked with identifying Opportunities and acting quickly to seize advantage. That's the stuff of entrepreneurship
  2. When we want to take prompt action without believing/knowing that action is the right action to be taking...well...that's a Sense of Adventure!
Sense of Adventure is a good thing too. 

Sense of Adventure is a different thing.

Sense of Adventure fits certain Situations.

Sense of Urgency fits other Situations.

Perhaps we need to communicate more clearly when we are driven to take prompt action?

We wouldn't want other people to mistake our Sense of Adventure for a Sense of Urgency...would we?

We wouldn't want other people to mistake our Sense of Urgency for a Sense of Adventure...would we?

When people say, “I didn't know” or “I didn't know how”

by Rick Baker
On Jun 23, 2014

From time to time, people say to you things like, “I didn't know” or “I didn't know how”. This happens, for example, when people fail to perform up to your expectations and you talk to them after-the-fact. When this sort of situation arises you have options…you have choices.

You can choose to argue with the person about what you believe they do know, about what you believe they ought to know, or about your opinion that they really do know how to do this or that. Or, rather than arguing or debating, you can choose to focus all of your efforts toward solving the problem.

Knowing you'll face this situation many times in the future, you can plan for it and design ways to focus on creating solutions.

That last sentence contains the word "design" because you have the opportunity to plan in advance exactly how you intend to address the situation. You can design he approach you will take.

Rather than attempt to argue with the person, which will simply escalate the problem, you can choose to approach these situations with a solution orientation.

Often, good questions provide the best routes to solutions. With this in mind, when people say to you things like “I didn't know” or “I didn't know how”, ask questions aimed at understanding why they are saying what they are saying.

Tags:

Questions?: The Art of Asking Good Questions | Solutions & Opportunities

Delegation - Asking for Help

by Rick Baker
On Jun 4, 2014

Delegation is a communication within a spectrum ranging from asking for help to telling people what to do. In most situations it's best to approach delegation as an activity that is asking for help. People take to helping far more than they take to being told what to do. So when you're delegating keep in mind you are really only asking people to help you.

What's the best way to do that?

What's the best way to ask people to help you?

What special methods of asking for help yield the most consistent and constructive results?

Tags:

Delegation & Decisions | Questions?: The Art of Asking Good Questions

Don’t make a career out of weaknesses….sounds simple enough…but…

by Rick Baker
On Jun 2, 2014

The Thinking Behind The Tweet

…but…do you know your Strengths? Do you really know your Strengths? If so – how do you know you know them? If so – what actions are you taking to make sure you employ them at work?

Have you spent as much time on this as you did learning how to spell?

Have you spent as much time on this as you did learning how to do math?

If not...do you now see the merit in investing the time it takes to know your Strengths?

Followers' Frustration

by Rick Baker
On Jun 2, 2014

Have you noticed, in business, many followers are frustrated?

You see it at the drive-thru, you see it when you're shopping, you see it at the office... you see it everywhere.

Employee frustrations are costly. Employee frustrations lead to absenteeism, turnover, and disputes and conflicts between employees. Employee frustrations are often the cause behind clients becoming disgruntled.

There are literally mountains of self-help literature designed to deal with employee frustrations. Regardless, employee frustrations persist.

How are you addressing this problem?

Are you getting to the root causes?

Do you realize lack of self-confidence is the major cause underlying employee frustration?

Do you realize most people - most employees and most frustrated employees - do not understand that self-knowledge is required to battle self-confidence shortfalls?

Do you take the time to help your employees learn how to develop self-confidence?

Do you provide them tools to build self-confidence?

Do you provide them a role model to illustrate self-confidence?

Do you work at maintaining and building your own self-confidence?

***

Work at maintaining and building your self-confidence. Lead by example. Help your people maintain and build their self-confidence levels. Then they will be less frustrated. Being less frustrated they will perform better. Their improved performance will be infectious in a very positive way.

This is the route to inspiring people, influencing action, and improving business performance.

Thought Tweet #975

by Rick Baker
On Apr 11, 2014

Thought Tweet #975 Emotions + Stress = Irrational Behaviour

 

The Thinking Behind The Tweet

Emotions cause us to do illogical/irrational things, things we regret.

Stress can act like a hair trigger, accelerating and expanding this effect of Emotions. 

Can you keep a finger on your Emotion pulse?

Do you know when Stress is getting the better of you?

Typically, people answer "Yes" to both those questions.

Typically, people are wrong on both accounts.

Tags:

Emotions & Feelings @ Work | Questions?: The Art of Asking Good Questions | Thought Tweets

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