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Name of author Rick Baker, P.Eng.

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Thought Tweet #606

by Rick Baker
On Nov 12, 2012

Thought Tweet #606 4 reasons to listen: (1) to respond, (2) to act, (3) to understand, & (4) because it's your job. BIG difference!

 

The Thinking Behind The Tweet

I wonder if anyone has done a study of listening skills in those 4 categories.

If such a study has been done, it probably shows:

  1. Many people's minds are focused on how to respond rather than how to understand [or asking themselves , "Am I understanding?"].
  2. Many people's minds are thinking more about how to act than how to understand [or asking themselves , "Am I understanding?"].
  3. Listening to understand is much rarer that we assume.
  4. If we expect people are listening to us because it's their job and we're the boss then we are likely to be disappointed regularly.

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Communication: Improving Communication | Thought Tweets

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.