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Name of author Rick Baker, P.Eng.

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How do people react when you get angry or aggressive at work?

by Rick Baker
On Nov 27, 2012

Do you observe 'fight or flight'?

If so, how do these reactions present themselves?

Do you observe Resistance?

  • fight?
  • verbal resistance?
  • body language resistance: physical resistance, facial resistance, frowns or stiff upper lips?
  • battles of egos?

Do you observe Withdrawal?

  • flight?
  • acquiescence?
  • humiliation?
  • crushed egos?

Do you observe Compliance?

  • Affected Compliance: a win-lose where the other person accepts your position and you apparently win. If you observe well then you will observe the other person losing.
  • 'Unaffected' Compliance: apparently a win-'no change' where you win and you observe a person who has emotions under control. On balance, having emotions under control is a good thing. However, it should not be misconstrued as a good thing that is sustainable. 

We have a colour code at Spirited Leaders:

 

Green = Good

Red = Bad

Blue = New

Orange = Creative

Gray = Neutral or Undetermined


When you get angry or aggressive at work, you will not observe the green in other people.

 

If you don't care whether or not you see green, you will not see much green. And, this applies to both your people and your bottom line.

Thought Tweet #617

by Rick Baker
On Nov 27, 2012

Thought Tweet #617 Eagerness to know what you don't know: there's a key to growing profitable business.

 

The Thinking Behind The Tweet

We live in an interesting time.

What we don't know has never increased so quickly.

The need to learn specialized knowledge that links our product/service to our clients' wants/needs has never seen such change.

Tags:

Questions?: The Art of Asking Good Questions | Thought Tweets

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.