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Name of author Rick Baker, P.Eng.

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@GKWCC #CEOP2P: A Leader's Advice: make a lot of mistakes, learn a lot from them, & want to pass on the lessons.

by Rick Baker
On Mar 1, 2013

A related article…  

The @GKWCC #P2P series of thought tweets contains ideas, quotes, & suggestions provided by local business leaders at "CEO Peer-to-Peer" group meetings, sponsored by the Greater Kitchener Waterloo Chamber of Commerce.

The goals of the thought tweets: to help local business leaders and to promote the sharing of business thoughts.

The thoughts expressed are not opinions of the Greater Kitchener Waterloo Chamber of Commerce...they are opinions of local business leaders who are Chamber members and participate in the Chamber's CEO P2P program.

Mastering Commander's Intent

by Rick Baker
On Mar 1, 2013

People resist being too constrained under firm rules, processes, and controls.

That's because people value independence, the ability to influence and control situations, and the ability to satisfy their curiosity and innate creativity.

People stray and wander, maybe even flounder or breaks laws, when given full freedom and autonomy.

That's because people struggle with self-control and are prone to choose short-term gratification over long-term gratification.

The extremes of too-much process and too-little process are gardens for dysfunction. When we apply too-much process, expecting people to follow our instructions and 'do things right' most people resist. When we apply too-little process, expecting people to be innovative and 'do the right things', most people fail to excel.

So - what must business leaders do?

Business leaders must:

Thought Tweet #685

by Rick Baker
On Mar 1, 2013

Thought Tweet #685 Presumably, complaining about other people is gratifying...it fills a need.

 

The Thinking Behind The Tweet

Why do people complain about the actions of another person?

Presumably, the answer is - complaining about other people is gratifying, it fills a need. But, what exactly is that need?

And, does complaining about other people satisfy a single need? Or, does the need-satisfaction vary with the person who is the topic of complaint?

Self-monitoring: the next time you're about to complain about another person, stop and think. Ask yourself, "Why do this person's actions make me want to complain?" "What will happen if I delay complaining about this person for 15 minutes? Or, 1 hour? Or, 1 day?" "What gratification will I sacrifice if I delay or refuse to allow myself to complain about this person?"

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.