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Name of author Rick Baker, P.Eng.

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Shared Perceptions = Better Business Results

by Rick Baker
On Mar 8, 2013

Perceptions affect Results.

When people's perceptions are aligned the chance they will achieve desired results increases. While that may be obvious, it is rarely top of mind. And it is rarely walking hand in hand with actions during interactions. While common sense tells us aligned perceptions is the best state to be in, few of us stretch enough to make sure that state exists.

When business people share their thoughts with me I observe perception gaps.

This is most common when the business people share a direct reporting relationship, one reporting to the other...a "boss-worker pair". Sometimes the perception gap is glaring...glaring large and dysfunctional. When I see this I ask myself, "What can I do to reduce this perception gap?"

Why do I ask this?

I ask this because it really bothers me to see people carrying on while so disconnected.

I recognize the human side: when people are disconnected, even if they don't register it consciously, they 'know it' and that knowledge places them in a position of dissonance which can show up as internal stress and external disharmony. That's the soft, intangible repercussion of the perception gap.

There's also a hard, tangible repercussion: perception gaps reduce efficiency and effectiveness, neutering performance, stalling coworkers & projects, annoying & losing clients, etc.

Yet - perception gaps dominate many boss-worker situations. A little more focus on perception gaps will generate a lot more bottom-line satisfaction.

How?

How can you reduce perception gaps?

Here's a link to New Binoculars

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Leaders' Thoughts

Thought Tweet #690

by Rick Baker
On Mar 8, 2013

Thought Tweet #690 Are you proud of your leadership team's accomplishments? If so, some questions to think about...

 

The Thinking Behind The Tweet

If you are proud of your leadership team's accomplishments:

  • How do you reward your leadership team when they achieve your company's goals? 
  • Are you sure those rewards will bring about continued excellence? 
  • How will globalisation and increased competition affect your leadership team? 
  • How tough is it to replace a person on your leadership team?

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Leaders' Thoughts | Questions?: The Art of Asking Good Questions | Thought Tweets

@GKWCC #CEOP2P: A CEO said, "We got into this business because we care about the environment and we believe in our product."

by Rick Baker
On Mar 8, 2013

A related article…Why Should I Buy From You?

The @GKWCC #P2P series of thought tweets contains ideas, quotes, & suggestions provided by local business leaders at "CEO Peer-to-Peer" group meetings, sponsored by the Greater Kitchener Waterloo Chamber of Commerce.

The goals of the thought tweets: to help local business leaders and to promote the sharing of business thoughts.

The thoughts expressed are not opinions of the Greater Kitchener Waterloo Chamber of Commerce...they are opinions of local business leaders who are Chamber members and participate in the Chamber's CEO P2P program.

Tags:

Greater KW Chamber - CEO P2P Groups | Leaders' Thoughts

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.