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Name of author Rick Baker, P.Eng.

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Sales Tweet #97

by Rick Baker
On Nov 30, 2010
Sales Tweet #97 Deliver messages different ways, use different sources, and repeat. That’s the way people learn.
 
The Thinking Behind the Sales Tweet
Some suggestions:

• Keep the message simple, concise, and clear
• Use stories to convey the message
• But, also deliver the message in your own words
• Deliver the message yourself and through other people
• Deliver the message in writing, verbally, and with pictures

Tags:

Communication: Improving Communication | Thought Tweets

Sales Tweet #96

by Rick Baker
On Nov 29, 2010
Sales Tweet #96 What kind of people do you like to meet? Ask Clients & Probable Clients that question.
 
The Thinking Behind the Sales Tweet
This is a good question for a handful of reasons: it is an ice-breaker; it provides an opportunity to gain some understanding of the person’s personality, interests, etc., it will help you understand things you have in common with the person, it may generate a connection opportunity…i.e., you may know someone who you could introduce to help the person.

Tags:

Questions?: The Art of Asking Good Questions | Sales | Thought Tweets

Sales Tweet #95

by Rick Baker
On Nov 26, 2010
Sales Tweet #95 Personality friction: too much is abrasive, too little is no connection, & the right amount brings warmth.
 
The Thinking Behind the Sales Tweet
OK. We admit it is a metaphor on the verge of being out of control.

But, we believe it is much better to accept the reality of people's personality differences than to do things like ‘mirror the Client’ to build rapport.

If we work at keeping our self-esteem high then we will tend to do the right things.

Our natural personality + high self-esteem + doing the right things = More Than Enough

Tags:

Humour | Personalities @ Work | Thought Tweets

There are 3 types of business development

by Rick Baker
On Nov 25, 2010
There are 3 ways to do and grow business:
  1. through relationships with Friends
  2. through Conceptual ‘meeting of the minds’
  3. through Traditional methods…prospecting, qualifying, closing
Here are some details…
 
Developing business through Friends
 
Throughout our business careers we develop relationships with friends and allies. They know us. We know them. They know what we can do. We know what they can do. Strong bonds of trust lead to strong relationships.
 
From time to time an idea hits us – this looks like a win-win deal for my Friend and me. Or, a similar idea hits one of our Friends. That’s how we grow business through relationships with Friends. Put another way: we have strong links with people whom we consider to be Friends. These close links last for years. Relationships are solid. Interactions can be frequent. Or, they may slip. Strong relationships survive separation. So, when we are reunited with Friends the relationship resumes quickly, often more or less as it was the last time we interacted. To the extent business deals make sense, since trust is strong deals can be done quickly.
 
Developing business through Conceptual ‘meeting of the minds’
 
Through weak links we are either directly or indirectly connected to a huge number of people. Consider the people who work at your company. Consider all the people you have met in your industry sector. Consider 1st and 2nd level connections under LinkedIn, Facebook, and Twitter.
 
From time to time an idea hits us…maybe we could do a deal with one of our weak-link connections. Or, maybe the idea hits one of those people and they contact us. I call these ideas faint signals…signals that register….signals worth a call. To the extent these faint signals prove to be good business ideas – win-win deals for both parties – they turn into Conceptual deals. That’s how we grow business through Conceptual ‘meeting of the minds’.
 
Developing business through Traditional methods
 
When we have no business-development ideas involving strong links [Friends] or weak links [Conceptual] we must resort to Traditional methods.
 
Traditional Methods are in a state of major transition. This is primarily due to [what I call] global commoditization.
 
Put another way: to succeed at Traditional sales…we can not use good-old-fashioned sales process. Old methods rarely work. Cute tricks like comedic phone messages and clever packages are of short-term, if any, value. Focus on what is working, focus on your bright lights.
 
The Bottom Line
 
Build real relationships with Friends, keep an open mind for new connections, pay attention to faint signals to maximize Conceptual sales, focus on bright lights, and develop winning approaches for Traditional sales.

Tags:

Sales

Sales Tweet #94

by Rick Baker
On Nov 25, 2010
Sales Tweet #94 Ernest Seller is concentrating on turkey and football today. Tomorrow he will have stories about both.
 
The Thinking Behind the Sales Tweet
Ernest loves Thanksgiving so much he celebrates both the Canadian and the U.S. holidays. Tomorrow he will make sure he shares lots of turkey and football stories with anyone he believes is listening. And, Ernest doesn’t audit that listening real well. [Unless they are running away at full speed there's still a good chance they are listening.]

Tags:

Thought Tweets | Ernest Seller

Think About Your Clients’ Clients

by Rick Baker
On Nov 24, 2010
How much time do you spend thinking about your Client’s Client?
 
Whatever the amount…that’s time well spent.
 
Most of us spend much time thinking about our Clients.
 
We ask ourselves questions like:
  • What’s our Target Market?
  • What Value does that Target Market need and seek?
  • What do we do to satisfy that need?
Often, we get so tied up in the details of market niching and market differentiating we miss the obvious.
 
Often, we miss the thing every one of our Clients want.
 
Our Clients want more Clients.
 
Your Clients want more Clients.
 
So, we should set aside some time to think about our Clients’ Clients.
 
Thinking about individual Clients, one by one, you can ask yourself questions, including:
  • Who do I know who would like to be a Client of my Client?
  • How can I set up a meeting between my Client and a probable Client for my Client?
  • What does my Client need to do to attract more Clients?...How may I help?
  • How does my product or service mesh with my Client getting more Clients?...Be specific.
  • Am I LinkedIn with probable Clients for my Clients?
  • Are my LinkedIn friends connected to probable Clients for my Clients?
Ask yourself the questions.
 
Then act.

Tags:

Clients' Clients Philosophy | Marketing | Sales

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