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Name of author Rick Baker, P.Eng.

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If you want to influence then Learn to Listen.

by Rick Baker
On Nov 18, 2020

The Thinking Behind the Tweet

LinkedIn is a valuable tool. We can use it to discover what other people think about topics.

I asked some of my LinkedIn friends the Question: What does it take to succeed at sales?

And, the most-repeated piece of advice was - Listen Better.

Tags:

Communication: Improving Communication | Influencing | Thought Tweets

Catcheth thou when thou doth protest too much.

by Rick Baker
On Nov 10, 2020

The Thinking Behind The Tweet

There's a good reason why Shakespeare put that "doth protest too much" line in Hamlet. Many people are unable to express an objection and leave it at that. Rather, many people express an objection and go on and on...providing either gory details or more examples, or both.

Now I must stop here before I too doth protest too much...

...it would, for example, be wrong to deliver a ripe example of this I witnessed as recently as...

Ancient communication wisdom: "Men trust their ears less than their eyes."

by Rick Baker
On Nov 6, 2020

The Thinking Behind The Tweet

"Men trust their ears less than their eyes."

Herodotus

Greek Historian, 484BCE-425BCE

Now, 2400 years after Herodotus, psychologists are completing experiments that confirm Herodotus' ancient wisdom...our eyes overrule our ears...truly, we do believe what our eyes see them do more than what our ears hear them say. This applies to their major actions and to their minor body-language signals.

When leaders fail at the little details, especially the little interpersonal details, trust erodes.

by Rick Baker
On Oct 28, 2020

The Thinking Behind The Tweet

Trust is pretty much everything. Followers look to leaders for positives, subliminal or overt justifications for building trust.

 

Most people tend to express problems in ways that do not reveal the true source of their pain.

by Rick Baker
On Oct 22, 2020

The Thinking Behind The Tweet

And most people reply to such cries for help with cries for help. [a helpful message from Eckhardt Tolle]

It's all about the huge influence our unconscious brain exerts, as part of the human condition.

 

Under-Promise and Over-Deliver…Under-Talk & Over-Listen

by Rick Baker
On Oct 21, 2020

The Thinking Behind the Tweet

Even while people are extremely busy, somehow they manage to remember the promises you didn’t deliver on.

And, if people are talking there is a reason for it.

I mean, people have reasons for saying things even if the things they are saying are not on the same topic as the things you are thinking while you could be listening while they are talking.

Rather than thinking all that stuff by yourself and waiting for them to stop talking so you can get your thoughts delivered…you could listen.

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.