In science classes they teach PV=nRT.
As the Pressure goes up so does the Temperature.
Put another way - under pressure, things heat up.
Sometimes we see that in business. When the pressure is on, say because of a major-deal deadline or a market crash, people can get hot under the collar...or get all steamed up...or crack under the pressure.
When business pressures rise, some people do better than others. Some people seem to perform their best when the pressure is on. Others seem to perform their worst.
How might we predict whether or not a person will handle pressure well?
How might we help people improve their handling of pressure situations?
Here are a few of thoughts...
Personality assessments, for example D.I.S.C., give 2 results:
- the person's 'natural' personality
- the person's personality we are likely to see when that person is 'under pressure'
And, 'programs' are provided to help people understand the different types of personalities and how to adjust actions to communicate better with each different style. [I know this does not do justice to the assessments...I am just trying to provide a concise introduction.]
I have found these assessments are of some value, however, I have not seen many people who have received lasting benefits. I believe the assessment reports are too lengthy and too complicated for most people...people find the amount of follow-up work daunting. So, they don't do it.
Dr. Sian Beilock wrote a book called CHOKE. That book presents some counter-intuitive points, which are definitely worth considering. Specifically, I agree it is dangerous to assume a high IQ is a benefit when it comes to working under pressure.
Another important area must be considered: innate Talents and personal Strengths. There should be no question, people do better when they are operating in their Talent & Strength zone. During the last 2 years, we have found STRENGTHSFINDER assessments to be very well received and very helpful.
It is clear - Leaders can help others do a better job of preparing for and handling business pressure.
And, today, this is a responsibility Leaders must take on.