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Name of author Rick Baker, P.Eng.

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Thought Tweet #704

by Rick Baker
On Mar 28, 2013

Thought Tweet #704 Good Leaders centre their attention and focus on the place where Talents meet Tasks.


The Thinking Behind The Tweet

Good leaders recognize you cannot force round individuals into square roles and you cannot force square individuals into round roles.

Good leaders know you must take Talent to Task. More specifically, good leaders recognize you cannot force round Talents into square Tasks and you cannot force square Talents into round Tasks.

To Take Talent To Task you must know the details of both the individual's talent and the task and you must know how they fit one another...the better the fit, the better the work, the more the value, the more the profit.

 

Tags:

Leaders' Thoughts | STRENGTHS: People-Focused for Success | Thought Tweets

Where would you draw the line on workplace conflicts?

by Rick Baker
On Mar 28, 2013

People battle one another.

That’s happened for millennia. 


 

So, we should not be too surprised to see interpersonal battles in today’s workplaces.

However, it seems to me situations of in-your-face employee-employee and boss-subordinate conflicts are increasingly more common.

That’s a Problem.

[In the old days…say the 1980’s] When I started my career, overt dysfunction was not that common. Sure, ‘the boss’ was regularly the subject of behind-the-scenes discussion...covert dysfunction existed  but it did not permeate the workplace atmosphere. Sure, ‘the boss’ regularly made it clear that ‘he who carries the gold makes the rules’. Bosses favoured some folks over others. And, some people simply could not get along with others. However, a bar was set … ensuring a level of civility, respect, and order in the workplace.

What would have been grounds for dismissal in the old days thrives with impunity today.

In other words – too many people are getting away with too-bad behavior: 

  • too many people wearing their home-hearts on their work-sleeves,
  • too much employee-to-employee incivility,
  • too many people refusing to follow bosses’ instructions,
  • too many people refusing to treat co-workers with respect,
  • too many people sabotaging other’s work, &
  • all of this eats away at people`s energy and company`s profits & ability to compete.

Too many people are getting away with too-bad behavior: they are gnawing up energy and profits…and they are getting away with it.

If you disagree, if you believe these things are not a problem at the workplaces you see then your organization and your colleagues must be operating better than some of the folks I see in action:

  • Why? Why is that the case?
  • How? How are you and your colleagues drawing the lines, making sure people are playing fair at work?
  • What? What specific actions did you take? (at the time of hiring?, in conjunction with performance reviews? other actions?)

If you agree, if you believe the balance between personal interests/problems and workplace needs has gotten out of whack then:

  • Do you intend to take action?
  • Why? Why do you think it is necessary to take action?
  • How? How do you plan to take action?
  • What? What specific actions will you take?

How do you recommend drawing the lines on workplace conflicts? 

 

The bottom line...

Draw lines on workplace conflict

Tags:

Attitude: Creating Positive Attitude | Business Contains Only 3 Things | Leaders' Thoughts

Don't Give Ideas the Brake, Give Ideas a Break

by Rick Baker
On Mar 26, 2013

Here is a list of things that throttle ideas, nipping ideas in the bud or nipping them soon after...

1. Lack of Self-confidence

2. Lack of Self-knowledge around Talents & Strengths

3. Lack of Education, specifically in the areas of Creativity: 'Lateral Thinking', Ideation, Intellection, Invention, & Innovation

4. Narrow & Different Perspectives

5. Lack of Process for Idea-generation [Curiosity, Creativity, Invention, & Innovation]

6. Lack of Practise [at what we call ‘IDEA-storming’]

7. Bad Habits: blaming others rather than accepting responsibility

8. The mistaken belief that ‘Process kills Creativity’

9. Confusion around Routine versus not-Routine work

If you see your people or your business stagnating in old ideas...don't worry about it or complain about it - check for these 9 things and take action to remove them.

 

Some related articles...

About Courage & Confidence https://rickbaker.ca/search.aspx?q=self-confidence

About Talents, & Strengths https://rickbaker.ca/post/2013/02/19/Talents-Strengths-another-perspective.aspx

About Ideation & Intellection https://rickbaker.ca/post/2012/12/18/So-you-think-you-have-INSIGHT.aspx

About Narrow & Different Perspectives https://rickbaker.ca/post/2013/02/05/NewBinocularsHelpYouSeeEyetoEye.aspx

About Process for Idea-Generation https://rickbaker.ca/post/2011/11/23/In-the-Clutch-of-Ideas.aspx

About Practise https://rickbaker.ca/post/2012/11/16/A-Formula-for-Personal-Strengths.aspx

About Bad Habits  https://rickbaker.ca/post/2010/01/19/CHANGING-FOR-THE-BETTER-Good-Habits-Bad-Habits-New-Things.aspx

About the Belief ‘Process kills Creativity’ https://rickbaker.ca/post/2012/02/15/PROCESS-does-that-word-rub-you-the-wrong-way.aspx

About ‘not-Routine Work’ https://rickbaker.ca/post/2013/02/02/Separating-Routine-not-Routine-Work-Tasks.aspx

 

 

The bottom line...

Don't Give Ideas the Brake, Give Ideas a Break

There is no Magic Formula For Hiring

by Rick Baker
On Mar 21, 2013

Some time ago, I wrote,

"When it comes to filling roles at your company, rather than dwelling on who is right and who is wrong,  business leaders should dwell on 2 things:

  1. Character Differences…particularly, the interplay between individual’s egos
  2. Individual’s Talents…particularly, the extent individual’s talents deliver value to the business"  [for more thoughts in that area, see Getting The Right People on Your Bus]

A little later, I wrote,

"In a 2011 Canadian Corporate Culture study, 85% of respondents indicated that cultural fit is more important than necessary skills when hiring

When you are hiring a person to join your business you must work to understand whether or not they will 'fit in' your business Culture.

That means at least 3 things:

  1. You must understand your business Culture and the details of its embedded Values and your rules [our Master Rules],
  2. You must understand the employee-candidate's personal Values, and 
  3. You must determine whether or not the employee-candidate is compatible with our business Culture."    [for more thoughts in that area, see Having Values, Delivering Value, & Recruiting Great People]

Why did I write those points?

I wrote them because I have witnessed many people recruiting at the 50% level. I mean, when they are recruiting they do half the work they need to do:

  • they cover the tangible-technical aspects of the role, making sure credentials are in place, spending time figuring out the candidate's ability to perform the key of the role, etc. and Tasks
  • they fail to cover the intangible aspects of the role such as culture fit, values fit, etc.
A month ago, I was involved in a very-interesting discussion about how to make sure leaders know how to apply the right people-talents to the right-work tasks. To sum up my view, we should not attempt to force round talents into square tasks or square talents into round tasks. Rather, we should spend more time than we now spend making sure we 'customize' roles and tasks to ensure people-talents mesh with the work we are asking them to do. It became clear to me, I was not communicating my thoughts clearly enough. People were interpreting my comments to mean leaders need to go the extra mile then another mile then another...meanwhile followers/workers/staff bore none of the burden.
 
I did not want people interpreting my views as leaders must fully bend over backwards while everyone else could relax and have it their way.
 
So, a month ago, I wrote an article called Right Butts, Right Buses, Right Seats, & Right Tasks. This article expands on the earlier thoughts [introduced above].
 
Now - 
 
There is no Magic Formula For Hiring.
 
When I say that, I mean:
  • We cannot hire with perfection....no matter how thorough we prepare and perform, there is no way to guarantee hiring process perfection
  • No candidate will be perfect for the role...i.e., no candidate will be able to perform all aspects of the role perfectly. That applies whether we are referring to the hard-tangible-technical tasks of the role or the soft-intangible-interpersonal tasks of the role.
  • We must be diligent - we won't be perfect.
So, we should set simple rules for hiring process. Some of the rules should cover off the people side. Some of the rules should cover off the job-technical side. The rules should include flexibility so we can maximize the meshing of people-talents and role-tasks. 

Here are some hiring realities:
  1. Uncertainty is always the scenario: none of us can foresee the future. The best we can do is make predictions and make adjustments as less-desirable-than-forecast situations arise. 
  2. Waiting for perfection is a luxury few can afford. Working for perfection is a strategy for disappointment. 
  3. Have a thorough hiring process…but do not aim for perfection. Communicate openly…about tangible/technical facts and the intangible aspects of your business culture/environment. Involve many people…so your company and the candidate have the ability to observe one another…over a period of time. Be thorough. And take action.

The bottom line...

We must keep working at improving our hiring.

Thought Tweet #699

by Rick Baker
On Mar 21, 2013

Thought Tweet #699 None of us can predict the future: the best we can do is predict...do our best...then deal with actual situations.

 

The Thinking Behind The Tweet

About Planning: Why plan? Who should plan? etc. 

Predict! When the word 'plan' [as in 'strategic plan'] annoys people, don't argue it or fight it. Choose to use the word 'predict'.

 

 

Tags:

Leaders' Thoughts | Thought Tweets

@GKWCC #CEOP2P: We work to create freedom for stakeholders...so they can accomplish what they want in their lives."

by Rick Baker
On Mar 15, 2013

Related articles… Freedom 

The @GKWCC #P2P series of thought tweets contains ideas, quotes, & suggestions provided by local business leaders at "CEO Peer-to-Peer" group meetings, sponsored by the Greater Kitchener Waterloo Chamber of Commerce.

The goals of the thought tweets: to help local business leaders and to promote the sharing of business thoughts.

The thoughts expressed are not opinions of the Greater Kitchener Waterloo Chamber of Commerce...they are opinions of local business leaders who are Chamber members and participate in the Chamber's CEO P2P program.

Tags:

Greater KW Chamber - CEO P2P Groups | Leaders' Thoughts

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.