Thought Tweet #532 When you think on narrow paths you can be efficient; when you think on broad paths you can be effective.

The Thinking Behind The Tweet

And, being effective is twice as productive as being efficient. That 2:1 ratio makes sense...it signals the value of leadership ['effectiveness' being a, or the, key word] and management ['efficiency' being a, or the, key word].

About Business Paths

Reference for the 2:1 ratio comment above: Dixon & Adamson, 'The Challenger Sale - Taking Control of the Customer Conversation', (2011)

Thought Tweet #531 While leaders must set Rules, they must also empower managers to be innovative as they pursue goals.

The Thinking Behind The Tweet

Few companies have that sort of culture...so - they must change if they wish to survive and thrive.

Thought Tweet #530 About structure...shouldn't your people see your business at least as solid as the building you work in?

The Thinking Behind The Tweet

Overall, small and mid-sized businesses lack the structure they need to be sustainable, let alone be excellent. Business is about 3 things: People, Process, & Situations. Process means structure: structure for plans; structure for roles; structure for workflow; structure for communications; structure in the form of rules.

Business Contains Only 3 Things: People, Process, & Situations

Master Rules