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Name of author Rick Baker, P.Eng.

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Thought Tweet #687

by Rick Baker
On Mar 5, 2013

Thought Tweet #687 People do not feel like "part of the team" when they are not contributing good work.


The Thinking Behind The Tweet

People only feel "part of the team" after they have contributed good work. Conversely, people do not feel like "part of the team" when they are not contributing good work. There is a correlation and a direct relationship between feelings and work quality. 

And people know it.

And people show it.

Tags:

Emotions & Feelings @ Work | Thought Tweets

Do we need to suppress our emotions at work?

by Rick Baker
On Mar 5, 2013

The quick answer is - Yes.

Here's one explanation...

Anger is a consequence of the ‘fight-or-flight’ mechanisms that come with having a body and a brain. Anger is a protection-emotion that comes with physiological changes – adrenalin and clenched hands, as examples. Human beings share this ‘old brain’ & physiological stuff with other creatures. Compared to other creatures, human beings possess a larger, more-complicated, and more-powerful brain.

Our human brains have allowed us to be advanced - knowledge-wise, technology-wise, etc. – and they have allowed us to be social.

‘Being social’ has allowed us to exchange share value, in numerous forms.

‘Being social’ has allowed us to build things of tremendous value for ourselves and others. 

'Being social' has come with a price; if we want to be business leaders or if we want to play the social game well, there is a ‘social price’.

That being-social price is...

Successful human beings must possess 2 defining qualities – Intelligence and Self-Control.

So, to maximize our success in business we need to illustrate to others we have both intelligence and self-control.

Control of anger is one aspect of self-control. When we illustrate the ability to control anger other intelligent people view that as a positive attribute of character, worth emulating, worth following.

So...

PS: Anger succeeds as a communication force when it generates fear…but typically, fear does not create extraordinary work or sustained performance. Sometimes anger succeeds as a communication force when it triggers anger in the other person and that anger in turn triggers self-motivation. But, this rarely is constructive.

PPS: Physiologically speaking, anger is accompanied by a redirection of blood flow…and not to the prefrontal cortex where executive thinking happens.

Tags:

Emotions & Feelings @ Work

Leaders & Managers - What's The Difference?

by Rick Baker
On Mar 4, 2013

What are the key differentiators that separate a Leader from a Manager?

Many people use the words ‘leader’ and ‘manager’ interchangeably.

So, for some people it seems there is no difference.

Business gurus and coaches argue there is a difference, as examples:

  • Leaders are about ‘effectiveness’; Managers are about ‘efficiency’ 
  • Leaders champion ‘doing the right things’; Managers champion ‘doing things right’ 

We called our company “Spirited Leaders”. We intentionally avoided the use of the word 'Manager'. For us, there is a distinction between leaders and managers. Leadership is an elite function. Management is not.

Here are some viewpoints we read on LinkedIn some time ago:

"Leading is - inspiring a group to come together for a common goal. Leaders motivate and work with people to keep them bonded and eager to move forward. This means setting a direction, communicating it and keeping followers psyched when times get tough. Managing is - is establishing systems, creating rules, operating procedures, and putting into place incentive programs and the like. Management is essentially overseeing that things are executed in a smooth and correct manner."

"Remember the children's game, "Follow the leader?" You have to do everything that the designated leader does and if you mess up you're out. I sort of equate that with leadership, you have visions, goals, set a precedence, as a CEO or president of a company, who knows where he wants to take his company, how to grow it, what markets to enter, what type of company culture he wishes to establish and then implements it with managers and employees who are of like mind. Managing a team has more to do with delegating responsibilities to ensure that what ever needs to get done or accomplished gets done in the best possible way by the team. The manager is responsible for timelines, deadlines, work flow processes, takes care of crises, or problems as they crop up, handles disputes, and makes sure everything is running smoothly to reach whatever goal is in place at the moment." 

"Leading is showing the path that should be followed. Managing is making sure the path is followed. A leader clearly defines a vision for a team, group or organization. The manager is the person that establishes or enforces rules to make the vision happen. Leadership is generally strategic, whereas management is generally tactical. Leadership says we need to increase revenue. Management says here are some things we can do in order to do that."

"Leading a team is about serving people and taking them to a new level, one in which behaviours, sense of ownership, collaboration, recognition, sense of accomplishment are the measures of success; managing a team, like many others have already said, is about delivering results by building the team using resources and procedures made available to you. Leadership is a personal call, not a requirement: it's about inspiring people by example and dedication, and getting them to believe in you as a person more than their boss."

The Spirited viewpoint...

People choose to follow leaders because leaders are building things of value to others. Management is a role done by people in jobs. Leadership is not a job. Leadership is what people see in us when we are driven to build and create stuff of value to others.

People are attracted to the energy that drives leaders to build new and improved things, new and improved systems, etc. Managers know about controls and process. Good managers use coaching to help individuals perform well. Good managers help people be self-disciplined. Management is a science, augmented by some art.

Leaders possess high self-knowledge and they self-adjust to magnetize people. Leaders inspire people to be self-motivated and creative. Leadership is an art, supported by some science.

 

PS: Managers monitor & count things like balls, strikes, singles, & home runs and coach people how to pitch, hit, and run better. Leaders serve people & design better places and ways to play baseball and attract winning players and loyal fans.

Tags:

INSPIRE PEOPLE - GROW PROFITS! | Leaders' Thoughts

@GKWCC #CEOP2P: People want to create value.

by Rick Baker
On Mar 4, 2013

A related article…  About Creating Value

The @GKWCC #P2P series of thought tweets contains ideas, quotes, & suggestions provided by local business leaders at "CEO Peer-to-Peer" group meetings, sponsored by the Greater Kitchener Waterloo Chamber of Commerce.

The goals of the thought tweets: to help local business leaders and to promote the sharing of business thoughts.

The thoughts expressed are not opinions of the Greater Kitchener Waterloo Chamber of Commerce...they are opinions of local business leaders who are Chamber members and participate in the Chamber's CEO P2P program.

Tags:

Entrepreneur Thinking | Greater KW Chamber - CEO P2P Groups | Leaders' Thoughts

Thought Tweet #686

by Rick Baker
On Mar 4, 2013

Thought Tweet #686 Deliberate practice allows us to take talent to task. Don't Wing It.

 

The Thinking Behind The Tweet

Take Talent To Task: Take Task To Talent.

That's a lot better than taking weakness to tasks and taking tasks to people who are not capable of doing the tasks well.

And, it's a lot better than guessing or winging it at work.

 

 

Take Talent To Task... Don't Wing It 

 

Tags:

STRENGTHS: People-Focused for Success | Thought Tweets

@GKWCC #CEOP2P: You can't coach heart.

by Rick Baker
On Mar 3, 2013

A related article…  About Attitude @ Work

The @GKWCC #P2P series of thought tweets contains ideas, quotes, & suggestions provided by local business leaders at "CEO Peer-to-Peer" group meetings, sponsored by the Greater Kitchener Waterloo Chamber of Commerce.

The goals of the thought tweets: to help local business leaders and to promote the sharing of business thoughts.

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.