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Name of author Rick Baker, P.Eng.

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When you stop and think about it...

by Rick Baker
On Dec 8, 2014

About that decision you just made:

  • What goal were you trying to achieve? 
  • What options did you consider? 
  • How do you know this decision is the best option?

Of course, when you believe you are too busy you will not stop to think about these sorts of things...you will just continue to 'do stuff'. 

How's that working out for you?

If it's working out well then that's good news.

If it's not working out well, you can consider a different approach...like asking yourself a short series of questions.

For example: 

  • What goal were you trying to achieve? 
  • What options did you consider? 
  • How do you know this decision is the best option?

You too can be too busy

by Rick Baker
On Nov 25, 2014

You too can be too busy.

All you need to do is brainwash yourself.

Keep repeating: "I'm too busy, I'm too busy, I'm too busy".

Neuroscience advancements in the area of neuroplasticity confirm this simple repetition of "I'm too busy, I'm too busy, I'm too busy" will really help you self-brainwash. With science supporting your efforts, indeed, you can experience the realities of an I'm-too-busy life.

So - while you still have some time - get at it.

Don't just give it a little lip service. Dig deep. Repeat, repeat, repeat: "I'm too busy, I'm too busy, I'm too busy".

Don't be shy. Crank up the volume as you share your message with anyone who will listen.

And, there is even more good news. If you want to hasten the onslaught of an altogether I'm-too-busy life, lace your repetitions with powerful emotions...like fear and anxiety. That will ensure you enjoy the full power of self-talk, also known as autosuggestion.

Simply put, the key to becoming too busy is: voice loud, emotional, and repeated proclamations of "I'm too busy, I'm too busy, I'm too busy".

I am confident you will put this I'm-too-busy strategy to good use.

Good luck with it.

You Just Cannot Take Communication for Granted

by Rick Baker
On Nov 20, 2014

People don't express their thoughts as clearly as they think they do.

People don't listen as well as they think they do.

And, to make matters worse, people are born with these brittle, fragile, and unpredictable egos that inject biases and confuse their thoughts.

Egos have a singular strategic initiative: protecting themselves.

Egos have a preferred operating tactic: adjusting thoughts and actions to present the ego-owner in the most-desired manner. This preferred tactic both ‘protects’ and ‘projects’. It protects the ego. It projects an image of the ego-owner. It projects:

  • consciously and unconsciously [in planned and spontaneous ways],
  • in ways that are consistent with the self-image,
  • in ways that promote the self-image, and
  • with extreme bias [using a spectrum of biases/perspective-altering techniques].

So, as people communicate with one another they are guided by these self-serving, brittle, fragile, and unpredictable egos. These egos wander rampant everywhere, protecting themselves and doing the best they can to manipulate others’ perspectives at every opportunity…

…all at the expense of clear and complete communication.

Going back to the initial premise: People don't express their thoughts as clearly as they think they do.

Generally, people don’t know the extent of their biases. That’s the nature of biases. That’s the ‘Catch-22’ of biases. Biases operate at their peak when their owners fail to understand the biases exist. When owners know their biases exist their biases’ power diminishes. When biases are unknown to their owners biases act in accordance with the uncontrolled demands of their owners’ egos […or is it ‘unconscious minds’].

So, often, people think they are communicating one message when in fact their egos are communicating an entirely different message.

And, about the second premise: People don't listen as well as they think they do.

For several reasons, people do not listen well. To name a few:

  • they brainwash themselves into believing they are too busy…providing themselves with a lifetime excuse for not making the effort learn how to listen well,
  • they have never taken the time to work at developing focus or concentration skills, and
  • their egos take over their ears and brains, more or less at will.

About that last point: Consider, for example, you are at a social gathering exchanging pleasantries with one person and a far-more-important person happens to walk near the two of you. You, of course, very quickly tune out the talking person as your brain thinks about the far-more-important newcomer. Why? Why do you do this? While there are a number of possible explanations, you will save time if you check your ego first.

So – that’s the problem, what’s the solution?

The solution rests in the ancient Greek aphorism: “Know Thyself”.

Injecting an ancient word and expanding on one of Covey’s ‘7 Habits’ –

Seek First to Understand Thyself:

  • Only then will you have the ability to keep your ego in check and in balance.
  • Only then will you have the knowledge you need to listen with skill.
  • Only then will you have the knowledge you need to express your thoughts clearly.


Leaders must step up

by Rick Baker
On Oct 27, 2014

Leaders must do something about it...

  • When they notice their people are under-performing
  • When they find their people are making an unusually high amount of errors in their work 
  • When they sense their people are just going through the motions 
  • When they know their people's work quality is substandard
  • When they see their people aren't providing their best effort 
  • When they see their people showing disregard for the rules 
  • When they hear their people bickering back-and-forth, criticizing one another 
  • When they learn their clients are complaining about products or services
Few business leaders would argue against someone doing something to remedy situations like those described above.
Yet, many business leaders do not take decisive action when they observe these and other bad habits

There are many reasons why leaders fail to take decisive action. Three reasons are at or near the top of the list:
  1. I'm too busy to deal with all these things.
  2. It isn't my responsibility...my managers should handle their people.
  3. I don't like dealing with conflict situations.
None of these excuses cut it in the world of business success.
  1. Successful leaders illustrate repeatedly that they do not suffer from a lack of time...successful people have more time
  2. If the leader waffles then followers lose respect for the leader. Related to this, it is dangerous to delegate a task you refuse to do yourself. Lead by example.
  3. Napoleon Hill taught the importance of harmony at the leadership team and throughout the organization. Interpersonal conflicts are a fact of life. Interpersonal conflicts demand continuous attention and planned action. If left unattended, interpersonal conflicts destroy morale and remove the opportunity for forward progress and success.

I'm too busy so you get to make some money.

by Rick Baker
On Oct 12, 2014

Here's a twist on the I'm-too-busy mindset.

In the past I challenged people to stop thinking and saying, “I'm too busy”.

Now, I'm suggesting they ought to keep their eyes open for others who complain they're too busy.  Those too-busy people provide sales and service opportunities.  

The challenge is to escape one’s own too-busy mindset long enough to observe other too-busy people and work to understand the wants and needs of those other too-busy people.

Now, if you are too busy to take the time to identify other too-busy people then this sales and serviced strategy will not work for you. And, the question is - If this sales and service strategy will not work for you then what sales and service strategy will?


I'm too busy! - I don't have time! | Sales

People in corrals

by Rick Baker
On Oct 9, 2014

Situations can corral you.  Much like corrals help tame and control spirited horses, situations can alter your behaviour and your thinking. Corralled behaviour and thinking: it can be a very good thing; it can be a very bad thing.

Consider, for example, the situation where you're thinking is corralled into accepting you lead a hectic life and so you are 'too busy'.  If you truly believe you are too busy then you will think and behave like you are too busy. Then the I-am-too-busy mindset becomes your self-confining corral. 


Business Contains Only 3 Things | I'm too busy! - I don't have time!

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