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Name of author Rick Baker, P.Eng.

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Leaders must step up

by Rick Baker
On Oct 27, 2014

Leaders must do something about it...

  • When they notice their people are under-performing
  • When they find their people are making an unusually high amount of errors in their work 
  • When they sense their people are just going through the motions 
  • When they know their people's work quality is substandard
  • When they see their people aren't providing their best effort 
  • When they see their people showing disregard for the rules 
  • When they hear their people bickering back-and-forth, criticizing one another 
  • When they learn their clients are complaining about products or services
Few business leaders would argue against someone doing something to remedy situations like those described above.
 
Yet, many business leaders do not take decisive action when they observe these and other bad habits. 

There are many reasons why leaders fail to take decisive action. Three reasons are at or near the top of the list:
  1. I'm too busy to deal with all these things.
  2. It isn't my responsibility...my managers should handle their people.
  3. I don't like dealing with conflict situations.
None of these excuses cut it in the world of business success.
  1. Successful leaders illustrate repeatedly that they do not suffer from a lack of time...successful people have more time. 
  2. If the leader waffles then followers lose respect for the leader. Related to this, it is dangerous to delegate a task you refuse to do yourself. Lead by example.
  3. Napoleon Hill taught the importance of harmony at the leadership team and throughout the organization. Interpersonal conflicts are a fact of life. Interpersonal conflicts demand continuous attention and planned action. If left unattended, interpersonal conflicts destroy morale and remove the opportunity for forward progress and success.

Tags:

Emotions & Feelings @ Work | Habits: Good Habits, Bad Habits, & New Things | I'm too busy! - I don't have time! | Leaders' Thoughts | Solutions & Opportunities

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I'm too busy so you get to make some money.

by Rick Baker
On Oct 12, 2014

Here's a twist on the I'm-too-busy mindset.

In the past I challenged people to stop thinking and saying, “I'm too busy”.

Now, I'm suggesting they ought to keep their eyes open for others who complain they're too busy.  Those too-busy people provide sales and service opportunities.  

The challenge is to escape one’s own too-busy mindset long enough to observe other too-busy people and work to understand the wants and needs of those other too-busy people.

Now, if you are too busy to take the time to identify other too-busy people then this sales and serviced strategy will not work for you. And, the question is - If this sales and service strategy will not work for you then what sales and service strategy will?

Tags:

I'm too busy! - I don't have time! | Sales

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People in corrals

by Rick Baker
On Oct 9, 2014

Situations can corral you.  Much like corrals help tame and control spirited horses, situations can alter your behaviour and your thinking. Corralled behaviour and thinking: it can be a very good thing; it can be a very bad thing.

Consider, for example, the situation where you're thinking is corralled into accepting you lead a hectic life and so you are 'too busy'.  If you truly believe you are too busy then you will think and behave like you are too busy. Then the I-am-too-busy mindset becomes your self-confining corral. 

Tags:

Business Contains Only 3 Things | I'm too busy! - I don't have time!

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We have a choice: we can multi-task our way to mediocrity or we can focus & concentrate for excellence.

by Rick Baker
On Oct 2, 2014

The Thinking Behind The Tweet

Can this common sense [backed by brain science] withstand the urgencies of your day?

Focus & concentration bring excellence.

When we have mastered performance excellence we can get in the zone.

Either way, focus/concentrate or in the zone, we are not multi-tasking when we are performing with excellence.

Tags:

I'm too busy! - I don't have time! | Thought Tweets

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Take your big treasure chest of dreams off the shelf...dust it off...open it up...and put its contents to good use.

by Rick Baker
On Sep 8, 2014

The Thinking Behind The Tweet

You were an incessant dreamer...night & day...light & heavy...fantastic...motivating.

Criticism and the trials of day-to-day life caused you to shelve many of your vibrant dreams.

Forgotten dreams, hidden gems.

 

"A man is not old until regrets take the place of dreams."

John Barrymore



Tags:

I'm too busy! - I don't have time! | Thought Tweets | Vision: The Leader's Vivid Vision

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Communication Tip: When you feel you don't have enough time try listening to someone...& see how slowly time moves?

by Rick Baker
On Sep 1, 2014

The Thinking Behind The Tweet

Oh...I see...how silly of me...I should have known you are too busy to listen.

I should have noticed your inability to make eye contact, your looking over my shoulder, your interruptions...it all makes sense...you are too busy.

Tags:

Communication: Improving Communication | Humour | I'm too busy! - I don't have time! | Thought Tweets

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