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Name of author Rick Baker, P.Eng.

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What Sales Managers Want

by Rick Baker
On Aug 9, 2012

How often do you step away from your day-to-day work to think about what Sales Managers want?

Sure, if you're a business leader then sales managers have disappointed you in the past...so you may find it tough to listen when they talk to you.

Sure, if you're a sales rep you've got a pretty good handle on every mistake Sales Managers are capable of making...so you are often on your guard when you talk with them.

Sure, if you're a controller or CFO...you've got some reservations too.

But - maybe it would be a good thing to know what sales managers want?

I've taken a shot at creating a sample list...perhaps, you could discuss these sorts of items with your Sales Manager? 

  1. To set realistic goals for their Sales Departments
  2. To achieve those goals, or perhaps, to fall just a tiny bit short of them
  3. To deliver insightful and pertinent communications to their sales reps so the reps can use those communications to gain advantage with customers
  4. To have the authority to treat sales reps as individuals [and as members of 'categories']
  5. To understand a broad range of clients
  6. To thoroughly know sales reps and others at the company have personal relationships with certain clients
  7. To understand their industry and how their company is different from the rest of the pack
  8. To deliver quality products and services - on time
  9. Real support from Marketing Departments...especially: help segmenting target markets, help identifying the company's differential advantage, and help creating 'unified' company messages for clients
  10. To hear the truth
  11. To see more smiles than frowns
What does your Sales Manager have to say?

Tags:

Leaders' Thoughts | Marketing | Sales

Thought Tweet #538

by Rick Baker
On Aug 8, 2012

Thought Tweet #538 4 things businesses must work at: leading-edge work ethic, people strengths, business development, & technology.

 

The Thinking Behind The Tweet

These 4 things are the loudest-speaking signals. Make sure they are screaming positive messages...to your people, to your clients, to your suppliers, to your shareholders, etc.

Tags:

Leaders' Thoughts | Thought Tweets

Seven well-kept secrets on...How To Maintain A Closed Mind

by Rick Baker
On Aug 7, 2012

With all this innovation, creativity, and technology expanding and swelling up around us it is getting harder and harder to maintain a closed mind.

Regardless, some people manage to do it.

It's time we expose some of their secrets.

Here are 7 ways to maintain a closed mind:

  1. When you hear a new or unusual idea, quickly discard it: rely solely on what's worked in the past [that's making good use of your Anchoring Bias)
  2. Keep a keen focus on the negatives: use this with people, situations, and information [Negativity Bias]
  3. Seek and favour information that supports your views [that's the essence of Confirmation Bias]
  4. Minimize the time you spend on risk management: refuse to plan of or react to extremes or disasters [the Normalcy Bias]
  5. Don't go overboard asking too many questions - just conclude other people almost always agree with you [take comfort in the False-Consensus Effect]
  6. Underestimate the time it will take to complete tasks [the Planning Fallacy]
  7. Know you are far less biased than anyone you have ever met [that's perfect use of your Bias Blind Spot]


Of course, there are many more biases that can be used to close and hermetically seal your mind.

Remember, if you don't do it nobody will [Personal Bias].

Tags:

Attitude: Creating Positive Attitude | Leaders' Thoughts

Thought Tweet #537

by Rick Baker
On Aug 7, 2012

Thought Tweet #537 Personal strengths, desire to achieve, & attitude: 3 keys you can develop.

 

The Thinking Behind The Tweet

Lou Holtz, the famed Notre Dame football coach, said something like: "Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it."

What is Ability? The key to ability is Personal Strengths and Personal Strengths = Natural Talents + Pertinent Knowledge + Skill development through practice. [link to Strengths]

What is Motivation? Motivation is an internal driver that makes you want to understand the [external] world and exert your influence on it. [link to Will to Power]

What is Attitude? Positive Mental Attitude exists when your mind is able to guide and focus your thoughts and actions toward your desired ends/goals. [link to Attitude]

Thought Tweet #536

by Rick Baker
On Aug 6, 2012

Thought Tweet #536 The ground is shifting more...and you are building...your business.

 

The Thinking Behind The Tweet

When the ground has a tendency to shift, for example in earthquake-prone areas, special measures must be taken during building design & construction.

Well, when it comes to building a business - the ground is shifting more than ever. So, you need to rethink business design & construction.

Tags:

Entrepreneur Thinking | Thought Tweets

Thought Tweet #535

by Rick Baker
On Aug 3, 2012

Thought Tweet #535 Better to fix the problem than to fix the blame.

 

The Thinking Behind The Tweet

Winners seek solutions and think of better places.

Losers agonize over problems and fear uncertainty.

Tags:

Attitude: Creating Positive Attitude | Solutions & Opportunities | Thought Tweets

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.