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Name of author Rick Baker, P.Eng.

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Thought Tweet #484

by Rick Baker
On May 24, 2012

Thought Tweet #484 If our Bad Habits could only have Watch Dogs...even little Bichons.

 

The Thinking Behind The Tweet

My dog barks when she sees strangers walking by our home. She has a keen eye for strangers...picks them out from long distances. 

Imagine...if our Bad Habits had could only have such little Watch Dogs...always alert, like little Bichons...vigilant...attentive to our best interests...

Tags:

Beyond Business | Habits: Good Habits, Bad Habits, & New Things | Humour | Thought Tweets

Thought Tweet #483

by Rick Baker
On May 23, 2012

Thought Tweet #483 A little piece of advice: Do The Right Little Things Right.

 

The Thinking Behind The Tweet

"If it's worth doing then it's worth doing right." That's what our mothers and fathers taught us. Good advice.

Go to the bottom of your business if you would climb to the top. Nothing is small which concerns your business. Master every detail.” That's an excerpt from Orison Swett Marden's 1911 classic 'Pushing To The Front'. The devils are in the details...master every detail and remove the devils...more good advice.

"Managers are people who do things right, while leaders are people who do the right thing." Warren Bennis taught that. While we may not agree with drawing that boundary line between leaders and managers, we cannot argue the importance of doing the right things. 

So, Do The Right Little Things Right.

Tags:

Beyond Business | Leaders' Thoughts | Thought Tweets

Geordie Raine visits our Centre For Family Business [CFFB]

by Rick Baker
On May 23, 2012

Geordie Raine serves as Montana Consulting Group's Director, Corporate Learning.

He traveled from Montreal to speak at CFFB's breakfast event on April 27th.

Geordie described his company's Turnaround Interview® process, that is, a process for helping employees correct inappropriate behaviour. His  presentation was 'hands-on'; Geordie interacted with the audience with 'role playing' and he got into details. 

Turnaround Interview® has underlying assumptions. When we want to correct employee behaviour:

  • we need to talk about the little things [and catalogue precise and accurate details about what, where, how, who, etc]
  • we have good people, however, they do things we do not want; good people change the deal on you
  • we need to understand people are predictable [we should expect defensiveness, denial, trivializing, etc]
  • we need to reserve discipline for when we really need it [ie, like Spirited Leader's Master Rules concept]
Our members received copies of the Quick Reference Guide to the Turnaround Interview® . [It is an excellent little book]
 
The Turnaround Interview® process has 5 Steps:
  1. Key Question: I think we agree that this has happened X times in Y weeks. Right?
  2. Key Question: Do you agree this shouldn't go on forever?
  3. Key Question: What could you do to eliminate/control this behavior?
  4. Key Question: What does it make sense to do now?
  5. Close: the employee makes a promise to change the behavior/habit
What a terrific example of the art of asking good questions.
 
Here's one of the many pieces of good of advice Geordie shared with us:
 
"In order for change to work it has got to come from within."
 
I have talked to a number of our members...every one of them felt Geordie's presentation was one of the most valuable presentations of the year.
 
Well done, Geordie!

 

Chapter 2

by Rick Baker
On May 22, 2012

link to Chapter 1

 

Chapter 2

 

Having completed Chapter 1, you 'got present' and you rated how you feel about your work-situation

That's an important first step. You took a time out. You allowed your mind to step away from its busy day and you focused on your feelings about work. Consciously, or unconsciously, you weighed your work against other important aspects of your life including your health and your family. Consciously, or unconsciously, you also weighed your work-situation relative to your work-goals, your financial needs, and other needs and desires important to you. 

These other important aspects will be dealt with later in this book. For the time being, it is important to concentrate solely on your feelings about your work-situation. In the last chapter, you rated your feelings. As you did that you determined the general nature of your feelings. You chose either Plus or Minus or, perhaps, you chose Ho-hum.

The next step is to consider the range of feelings you have experienced about your work-situation. Think about your workdays during the last year or two. During that period, if you are like most people, you have had terrific days, good days, ho-hum days, not-so-good days, and terrible days. Perhaps, you would rate a few of those days as Plus10 days or Minus10 days...think of those as extreme days.  

For this second step...

The goal is - to define the range of the feelings you normally and regularly have about your work-situation. If you have only had a few extreme days during the last year or two then, for the time being, ignore them. If you have experienced extreme days on a frequent basis then include them.

Using the Minus10-to-Plus10 Scale...

What is the normal range of your feelings about your work-situation?

As you answer this question, test your thoughts. Take some time to think about how your 'getting present' rating from Chapter 1 fits within the range you just defined. Does the fit between the low end of your range, your getting-present rating, and the high end of your range make sense to you? Make sure the range accurately describes the feelings you regularly experience about your work-situation.

 

 

 

Tags:

A Book | Emotions & Feelings @ Work

Thought Tweet #482

by Rick Baker
On May 22, 2012

Thought Tweet #482 Good things come in little packages: that's the key to excellent work-process success.

 

The Thinking Behind The Tweet

Dr. Richard Carlson taught - "Don't sweat the small stuff".

That's good advice as long as it confined within the following context: (1) do small stuff and do it well & (2) don't feel distressed while you are doing it. There's nothing wrong with sweating while working out the body....although perspiration is a more-delicate word for that body exhaust. When the body works hard it sweats. When the mind works hard it also vents exhaust. This is particularly so when the mind is undisciplined. When we break work into small pieces we reduce the amount of that exhaust. And, of more importance, we increase the opportunities to receive [mental, self-generated] rewards for jobs well done.

Tags:

Beyond Business | Habits: Good Habits, Bad Habits, & New Things | Thought Tweets

Thought Tweet #481

by Rick Baker
On May 21, 2012

Thought Tweet #481 There's wisdom in the old adage, 'Do One Thing at a Time'...especially, if you do that one thing well.

 

The Thinking Behind The Tweet

Most brain experts will tell you it is impossible to think about more than one thing at a time. So, really, when we are multitasking the neuronal circuits in our brains are flipping switches back and forth and up and down, on then off then back on, etc. While all this is happening our brains don't lend their full power to any single task. This, of course, is part of our natural human condition. Our brains naturally multitask; consciously and unconsciously our brains sense and process vast amounts of stimuli. This allows us to accomplish many things more or less at the same time. Regardless, if we want to do any single task as well as we can then we need to concentrate on it.

Tags:

Brain: about the Human Brain | Thought Tweets

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.