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Name of author Rick Baker, P.Eng.

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Sales Tweet #268

by Rick Baker
On Jul 27, 2011
Sales Tweet #268 Mr. Kaye had a cough. He took a laxative by mistake. His throat still hurt but he coughed a lot less.
 
The Thinking Behind the Sales Tweet
That is…until Ernest arrived for their meeting and Mr. Kaye’s blood pressure started to rocket. When Ernest arrived he saw what looked to him like a big smile on Mr. Kaye’s face…the more Ernest talked the broader the smile got. On top of this, no doubt about it, those were real tears in Mr. Kaye’s eyes. To this day Ernest wonders why Mr. Kaye crawled out of his chair, left his office and never returned.

Tags:

Ernest Seller | Thought Tweets

The Joys of a Thick Skin & a Thin Skull

by Rick Baker
On Jul 26, 2011
If I prick you, you better not bleed.
William Shakespeare wrote something near-opposite to that about 400 years ago.
Shakespeare wrote, "If you prick us, do we not bleed?"
That question gets to the obvious point: people are people…we all bleed.
Sure we do.
And all that bleeding and all those stories about bleeding makes for great literature and theatre.
But…
Bleeding's not going to help you one iota if you are a business Leader.
Actually, if the Leader is going to be bleeding all over the place then that will likely put some people off. And, other people will play follow the Leader and they will start bleeding all over the place too. Other people, the shark-like people, will smell the…[never mind…that would be getting too carried away]
Here’s another way to look at it –
You're the Boss.
Some people are going to be pricking at you….take that as a given.
So, with that a given, thicken up your skin.
Accept the fact followers, at least from time to time, will challenge you, take some stabs and cheap shots at you, etc.
In fact, every once in a while followers will do some things to you that will be downright annoying!
Annoying to you if you have thin skin, that is.
Do not have thin skin.
Leaders: Take steps to ensure your skin is sufficiently thick.
PS: And, while you are working at that, also work at keeping your skull thin. That will help you keep an open mind...for example, to embrace other's ideas.

Tags:

Habits: Good Habits, Bad Habits, & New Things | Thick Skin & Thin Skull

Sales Tweet #267

by Rick Baker
On Jul 26, 2011
Sales Tweet #267 You want Clients? Learn from successful job seekers!
 
The Thinking Behind the Sales Tweet
Successful job seekers pave paths….directing them toward specific doors. Successful job seekers pave those paths well before they reach doors. When successful job seekers get to their doors they don’t beat down doors…they don’t even knock too hard!

Tags:

Sales | Thought Tweets

Neither Donate Nor Collect Negativity

by Rick Baker
On Jul 25, 2011
How many times have you heard the saying, 'misery enjoys company'?
 
Apparently, this is widely-accepted as a fact of the human condition. And, it has been accepted for quite some time.
 
Many years ago, I argued that ‘company enjoys misery’ too. I mean, some people get a kick out of knowing others are worse off…as if being less worse off than those unfortunate creatures is a consolation prize. But, I do not argue that anymore. I mean, aside from making the point clear again here in this paragraph I do not argue that anymore.
 
But, I will argue the following points.
 
For one reason or another, lots of people have the habit of sharing their stories of woe.
 
If we sat these people down and asked them if sharing woes is a Good Habit or a Bad Habit I expect the vast majority of people would state, “That’s a Bad Habit”. They might even add, “People who spend time dealing with stories of woe are doing nothing positive or constructive. Those discussions do not bring people closer to their personal goals or to their business goals.”
 
People know the time is wasted.
 
People know that damage is done.
 
Yet, people do it anyhow.
 
And, some people do a lot of it!
 
The Bottom Line: Negativity consumes a great deal of people’s lives. It consumes a great deal of business people’s work-lives. It may be consuming a great of your followers’ work-lives.
 
Every one of us engages in negativity to some degree.
 
The Leader’s challenge is to minimize that negativity.
 
Again, the Leader enjoys a unique opportunity – leading by example.
 
Leaders can lead by example by making a conscious effort to refrain from collecting other people's garbage. Leaders must also work to refrain from dumping garbage on others.
 
This is one area where leading by example is absolutely within the Leader’s control: the Leader has an exclusive opportunity to send out visible signals of self-confidence and interpersonal harmony.

Sales Tweet #266

by Rick Baker
On Jul 25, 2011
Sales Tweet #266 Mr. Kaye to Ernest Seller: “Have you ever hunted bear?” Ernest: “No, but I’ve fished in shorts.”
 
The Thinking Behind the Sales Tweet
Yup, Ernest loves fishing. Just the other day he mentioned that to The Boss. When he heard that The Boss asked, “Ernest, do you eat what you catch?” Ernest replied, “Yes, I eat every fish I catch”. That’s when The Boss said, “That’s a surprise; they say fish is brain food”.

Tags:

Ernest Seller | Thought Tweets

Is our way of thinking affected by our personality?

by Rick Baker
On Jul 22, 2011
Is our way of thinking affected by our personality?
Are we born positive thinker or do we learn from experiences (usually difficult)?
 
One of my LinkedIn friends asked those questions.
 
Here is how I answered…
 
Like you I think about these questions.
 
Based on personal experience and expert opinions [which I have read], the answers appear to be yes, yes, and yes.
 
Yes - some of our personality is directed by our genes. For example, experts have apparently identified long and short forms of a gene that is correlated with optimism and pessimism. Optimism-pessimism is connected with ‘positive thinking’, so – Yes – the genetic predispositions we are born with can cause us to be ‘by nature’ more-positive, less-positive, or middle-of-the-road.
 
The good news is – Yes – regardless – we can learn and teach ourselves how to become more positive.
 
It seems to me genetics influences about 50% and we can choose the other 50%...by working on things we see as promoting ‘positive attitude & positive thinking’.
 
Here’s what I mean by 50% - 50%.
 
When we are born we are predisposed to be negative or middle-of-the-road or positive. I envision this like a Bell Curve where 25% of people are genetically negative, 50% are genetically middle-of-the-road, and 25% are genetically positive. The extent of negativity or positivity is not fixed. Picture it as falling within a range…i.e., each of us is born with a predetermined range where we either ‘tend’ to be negative , ‘tend’ to be neutral, or ‘tend’ to be positive. While, as research strongly suggests, a range like I have described is set by genetics…pessimistic people can work at being at the most-optimistic end of their range, neutral people can work at being more-optimistic, and optimistic people can work at making sure their optimism stays within the bounds of realism. [Too much optimism carries some unfortunate consequences.]
 
How do we make sure we are positive enough?
 
What can we learn from experiences?
 
Many things...
 
As examples:
  • We can learn how to understand ourselves, particularly our moods
  • We can learn how to avoid negative situations [because situations impact on mood]
  • We can learn how to focus on using our strengths rather than correcting our weaknesses
  • We can learn how to have a thick skin…i.e., so others do not offend us
  • We can learn how to bolster our self-confidence

Tags:

Personalities @ Work | Put Your Best Brain Forward

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.