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Name of author Rick Baker, P.Eng.

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Thought Tweet #772

by Rick Baker
On Jul 2, 2013

Thought Tweet #772 Business people resist participating in “company changes" when their managers fail to address dysfunctional employees.

 

The Thinking Behind The Tweet

  1. It's just a fact of human nature.
  2. It's tough to be a boss...you must get a lot right...you must be consistent...you cannot obtain buy-in when people feel you are showing favouritism or avoiding people problems.

 

Tags:

Attitude: Creating Positive Attitude | Change: Creating Positive Change | Thought Tweets

Slipping a DISC

by Rick Baker
On Jun 28, 2013

A few months ago, I wrote an article 'A Different Way to Look at DISC personalities'. 

That article was first written about 7 years ago. The original title was 'Slipping a DISC'. However, I chose to soften the title and massage some of the words. In hindsight, I am not sure why I softened the words or the title. I erred. This article contains an effort to fix my error and remove any confusion around my views of personality assessments. 

I avoid the use of personality assessments such as DISC, Myers Briggs, etc. because I have found them constrained by the viewpoint ‘personality is set and cannot be changed’. I disagree with that fully. I recognize personality rarely changes. On the other hand, I believe personality is a matter of choice.

The problem is, people rarely choose to adjust and improve their personality.

With leaders in mind...

I embrace the 1912 wisdom of Charles F. Haanel,

“Your personality is made up of countless individual characteristics, peculiarities, habits and traits of character; these are the result of your former method of thinking, but they have nothing to do with the real “I”.”

With Canadian leaders in mind...

I embrace the 2012 wisdom of Joe MacInnis,

"All the leaders I've met, worked with, and read about have had one thing in common. Along the way to becoming practitioners and masters of leadership, they transformed their character."

Combining these pieces of wisdom, I believe the most successful leaders are the ones who have, with much effort, changed their personalities. And, that's what we should focus on in Canada. We should help our leaders make adjustments to their personalities so they have a better chance of accomplishing their desires and goals.

I avoid personality assessments like DISC [which parodied] because they:

  • address symptoms of inflexible behaviour rather than the cause of it [which I will call Stagnant Personality Disorder]
  • they miss the mark of taking talent to task
  • they stereotype people too narrowly [people are multi-dimensional]
  • they don’t go far enough celebrating and using innate talents
  • they promote mediocrity and creation of artificial middle-ground over celebration of highly-valuable, natural-differences

And worst of all, they make learning and self-development boring, not interesting, and not fun.

I know these views are strong and non-standard. I have reached them because I have seen too many DISC and other personality assessments sitting forgotten and unused on their owners’ shelves. [including my own shelf]

Conversely, I have seen talents assessments, aimed at helping people develop performance strength, provide enjoyable self-development experiences and very positive results.

Choices: I make mine - You make yours!

by Rick Baker
On Jun 25, 2013

Often, when people set goals then fail to achieve those goals the ‘failing’ people would rather not discuss it. Regarding personal performance at business roles, I think there is a lot of that ostrich stuff going on.

Often, in business, I have been involved with or witnessed a string of events of this nature:

  1. The subordinate and the boss get together and agree upon goals – targets
  2. The subordinate contributes input and accepts the goals
  3. The subordinate works but fails to achieve the agreed-upon goals
  4. The subordinate fails to inform the boss
  5. The boss discovers the failure and discusses it with the subordinate

Then the boss either eases off:

  • and the subordinate achieves acceptable performance or
  • the subordinate’s failure continues and the boss ignores it or
  • the subordinate’s failure continues and the boss addresses it in an escalated manner

Or, the boss commences a performance-monitoring and coaching-counselling process:

  • and the subordinate achieves acceptable performance or 
  • the subordinate’s failure continues and the boss ignores it or
  • the subordinate’s failure continues and the boss addresses it in an escalated manner

When the boss addresses the subordinate’s failed performance in an escalated manner quite often the subordinate reacts defensively. The subordinate may make excuses in an effort to justify the failure, the subordinate may blame the boss for the failure, the subordinate may attack the boss personally, and on very rare occasions the subordinate may dig in and replace the failure with success.

Whether up-front or behind-the-scenes, when subordinates fail at their tasks and the boss addresses it in an escalating manner, ‘motivation’ can become a focal point in the boss-subordinate discussions and interactions. The subordinate often blames the boss: “You de-motivate me!

Does any of this resonate?

What are you doing about it?

 

Tags:

Attitude: Creating Positive Attitude | Change: Creating Positive Change

Who's motivating whom?

by Rick Baker
On Jun 21, 2013

Definition: What do we mean when we, in the business world, say: motivation? Generally, when we say motivation we mean something like: the desire and willingness to do some action, with enthusiasm. That’s the motivation I am talking about here.

Differing Views: For many years I have heard torturous, conflicting, and bi-polar views on motivation. Some people think every person is self-motivated. Some people think we motivate one another. Some people think both of these are true. Some people change their views of motivation as the situation changes….like, blowing with the wind on the restless seas. And, the rest of the people don’t have a clue.

Accurate Thinking: People are self-motivated.

Rocky Balboa provides a good example...People are self-motivated. If they are not self-motivated then they are not motivated. Yes, from time to time even the most self-motivated people slip up and lose confidence and drive. When that happens they, being human, need support in the form of good coaching and mentoring. And, soon, they react well to that coaching and support. Yes - they benefit from the support of other people. Regardless, their motivation comes from within. As one local CEO said, You can`t coach heart

 

 

PS: If you don`t like the Rocky example, consider Muhammad Ali (one of my real-life heroes).

 

Thought Tweet #762

by Rick Baker
On Jun 18, 2013

Thought Tweet #762 Philosophy: when you feel you are absolutely underpaid and deserve a raise…earn one.


The Thinking Behind The Tweet

Actions speak louder than words.

Tags:

Abundance | Attitude: Creating Positive Attitude | Thought Tweets

Thought Tweet #761

by Rick Baker
On Jun 17, 2013

Thought Tweet #761 How To Create A Real Scary Sales Monster...a recipe



The Thinking Behind The Tweet

Really, I am not 100% sure how I did it.

I just know I did it.

Actually, I did it more than once in my career.

I somehow created some high-octane sales beasties that were real scary.

While I don't have the exact recipe I do know the key ingredients and the key process steps:

  1. Take 2 big egos - make sure one is your own and the other junior [junior, in the hierarchical sense or you will not be able to claim credit for the creation of the Sales Monster]
  2. Apply some loud volume.
  3. Blend the big egos together harshly with some lofty goals.
  4. Send the junior ego out to the field under very-tight time deadlines.
  5. Allow a free run for a few days.
  6. Voila - a Sales Monster.
[bon appetit]

Tags:

Attitude: Creating Positive Attitude | Humour | Sales | Thought Tweets

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