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Name of author Rick Baker, P.Eng.

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There are Task Donors, There are Task Recipients, & Task Transplants Involve Compatibility

by Rick Baker
On Aug 24, 2013

There are Task Donors: those are the people who delegate tasks.

There are Task Recipients: those are the people who receive those delegated tasks. 

Task Transplants involve compatibility...if compatibility is not present then the transplant is rejected.

How might we test for Task-Transplant compatibility?

If we are a donor of tasks we can ask ourselves questions like:

  • Do I understand the various consequences of the assignment I am about to delegate?
  • Have I properly sold the task?

If we are a recipient of tasks we can ask ourselves questions like:

  • Do I understand the various aspects of the assignment I am about to receive/accept?
  • Have I bought the task?

And, donors and recipients together can discuss answers to questions like:

  • Do we both really understand the importance and urgency of the situation?
  • Have we considered the other Task Dimensions?
  • Have we communicated fully?

Task transplants succeed when the donors and recipients communicate fully, test for reasonableness, and test for task-transplant compatibility.

 

When should I delegate work to other people?

by Rick Baker
On Aug 23, 2013
  • When you reach a point in your business where you are juggling too many balls and you begin to drop them.
  • When you want to free yourself of work in areas that do not align with your strengths or which you do not enjoy.
  • When you want to free up your time to do money-making tasks [i.e., business development].
  • When you need to create free time to work on your business [i.e., strategic work]. 
  • When you want to reduce the amount of time you work [i.e., more free time].
  • When you want to leverage talents and create growth in your company.
  • When you want to ensure task back-up [for example, to protect the company and cover illness, etc.].
  • When you want to prepare your business for your exit strategy [i.e., succession planning].
  • When you want to reduce your stress level.
As you go about delegation, what should you consider?
 
Some ideas...
  • With the overall corporate best interest in mind - who is best skilled at doing the task?
  • Considering “bang for buck”: particularly, the impact on your key corporate goals - who is best skilled at doing the task?
  • Considering past practice involving similar tasks - who is best skilled at doing the task?
  • Considering your track record of delegating tasks - have you illustrated good practice? Good Habits? Bad Habits?

NOTE: in delegation of business tasks, one man’s trash isn’t generally another man’s treasure.

Rule of Thumb: good leaders do not assign tasks they have not performed or would not perform themselves.

Rule of Thumb [corollary]: leaders rarely assign unique tasks…so…Is this task unique? [If it is - step back and measure twice before you cut the wood.]

Consider employee’s [business savvy] growth and development…are you training the person for the future? [Or, are you simply downloading stress?]

Consider fairness: what amount of workload is already on the recipient employee’s plate, other staffs’ plates, and your plate?

Consider job-content satisfaction: are you providing your people the opportunity to perform diverse, interesting tasks? [Or, are you piling up repetitive, tedious, non-challenging tasks?]

Delegation; you have much to think about if you want to do it right!

Tags:

Delegation & Decisions | Questions?: The Art of Asking Good Questions | Succession

Thought Tweet #810

by Rick Baker
On Aug 23, 2013

Thought Tweet #810 What decision-making lesson do you learn from people who procrastinate or change their minds?

 

The Thinking Behind the Tweet

What comes first

Learning decision-making skills?

- or -

Teaching decision-making skills?

How do you feel when you procrastinate

How do you feel when other people procrastinate?

How do you feel when you reverse a decision you have made?

How do you feel when other people reverse decisions they have made?

Tags:

Delegation & Decisions | Questions?: The Art of Asking Good Questions | Thought Tweets

Thought Tweet 810.5

by Rick Baker
On Aug 23, 2013

Thought Tweet #810.5 What things affect a person's ability to be accountable in business?

 

The Thinking Behind The Tweet

What criteria drive the need for accountability in business?

What things affect a person's ability to be accountable in business?

Many talk about the need for Accountability.

Few explain WHY? it is important; few explain HOW? it happens; few explain WHAT? things impact on the extent Accountability is important and whether or not Accountability happens.

When we empower people...

by Rick Baker
On Aug 22, 2013

When we empower people to think and take action and we expect them to put that empowerment to good use, what sort of action are we trying to delegate?

Are we empowering a person to take action to perform:

  • tasks?
  • roles?
  • responsibilities?
  • decision-making?
  • acts of power?

Here's the simplest way to look at delegation...

We delegate Processes performed by People and those Processes are strings of Tasks, some routine tasks and some not-Routine tasks.

So...

When we delegate, our intent is to delegate the performance of Tasks.

Those Tasks may be performed by the person we delegate them to or they may be done by others who are under the authority of that person. Regardless of who will perform the Tasks, when we delegate it is our intent that the person we delegate them to accepts responsibility for the performance of the Tasks. It is also our intent that the person we delegate them to becomes accountable for the performance of the Tasks.

Responsibility for Tasks: that means the person understands the Task is part of his or her role.

Accountability for Tasks: that means the person not only understands the Task is part of his or her role but also accepts the responsibility as an obligation to perform the Tasks.

Tags:

Delegation & Decisions | Questions?: The Art of Asking Good Questions

Thought Tweet #809

by Rick Baker
On Aug 22, 2013

Thought Tweet #809 What time-management lesson do you learn from people who have the habit of saying, "I'm too busy"?

 

The Thinking Behind The Tweet

What skill comes first

Using your time productively?

- or -

Helping others use their time productively?

 

Would you want to learn time-management from a person who fails to arrive on time? 

Would you want to learn time-management from a person who does not deliver on promises?

Would you want to learn time-management from a person who fails to return phone calls or email?

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.