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Name of author Rick Baker, P.Eng.

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How to Build Self-Confidence - #2

by Rick Baker
On Apr 12, 2012

Yesterday, I posted an article that contained the following conclusion about Processes, which, for us, is a synonym of Systems: 

Processes/Systems have 4 major categories:
  1. things that happen in our brain [as de Bono describes in the quote above], 
  2. interactions between People, 
  3. Man-made Processes/Systems [as examples: manufacturing processes and accounting systems], and
  4. Processes/Systems of Nature and the Cosmos.
Consider how these 4 categories of Processes impact on a person's  Confidence.
 
When it comes to Business, and considering the day-to-day work environment, there is a compelling argument supporting the fact the above list of 4 categories is 'force-ranked':
 
What's going on in your brain is of #1 importance.
 
What's going on between you and other people is #2, less important.
 
What Mankind has created around you is #3, even less important.
 
Things beyond Mankind's control are of least importance, #4.
 
I appreciate the ranking would need to be revisited if a volcano erupts near our community tomorrow.
 
But, this post is about day-to-day business. And, for day-to-day business the above ranking is valid.
 
Regarding a person's self-confidence, of most importance are the things happening in a person's brain. This applies whether or not you believe you can control your own thoughts and whether or not you believe other people possess that same ability. Certain thought processes align with and enhance self-confidence. Certain thought processes do the opposite. If a person is predisposed to being pessimistic, and either believes that or is influenced by it unconsciously, then that person will tend to possess lower self-confidence than a person who is predisposed to being optimistic and either believes that or is influenced by it unconsciously. 

So, if we want to help a person develop more self-confidence we must start by considering the person’s brain and mind…the mind which makes use of the brain...one way or another.
If we want to help people develop more self-confidence we must help them learn how human brains and minds function. 
 
***
 
Jumping beyond #1 to #2 or #3 or #4 brings a very-diminishing return. 
 
Here are 2 examples to explain:
  • Some people get really down and destine themselves to have an unproductive day when the weather is less than ideal...too cold, too much snow, to rainy...too hot, etc. Business leaders and managers will waste quite a bit of energy if they decide to spend their time working on controlling the weather so their people can be happier, despite the fact that mood/emotion/feeling aligns well with self-confidence.
  • There is little benefit in providing or teaching conflict-resolution tactics to a pair of die-hard pessimists who believe wholeheartedly pessimism is in their genes. Sure, these pessimists will be inclined to complain about the actions of one another. And, those complaints will be 100% valid. However, little positive gains will happen in self-confidence as a result of working on interpersonal interactions. 

Tags:

Brain: about the Human Brain | Business Contains Only 3 Things | Values: Personal Values

Thought Tweet #454

by Rick Baker
On Apr 12, 2012

Thought Tweet #454 Loyalty is the better half of trust...and a wonderful aspect of relationships.

 

The Thinking Behind The Tweet

We should cut loyal people some slack. They should not be taken for granted. They deserve much-better-than-average treatment. They deserve the best treatment we can deliver.

Tags:

Beyond Business | Influencing | Thought Tweets | Values: Personal Values

Principle-based Leadership

by Rick Baker
On Apr 6, 2012

Many leaders understand the merits of principle-based leadership.

But...what does principle-based leadership mean?

Specifically - what exactly does principle-based leadership mean?

James Allen1 provides most-clear answers to this question.

For example...excerpts of James Allen's wisdom:

The first things in a sound life – and therefore in a truly happy and successful life – are right principles.

The first principles in life are principles of conduct.”

Allen states 5 of them...

Duty “The principle of duty means strict adherence to one’s own business, and just as strict non-interference in the business of others.”

Honesty “It means not cheating or overcharging another. It involves the absence of all trickery, lying and deception of word, look or gesture. It includes sincerity, the saying what you mean and the meaning what you say.”

Economy” “The conservation of one’s financial resources is merely the vestibule leading toward the more spacious chambers of economy. It means, as well, the husbanding of one’s physical vitality and mental resources.”

Liberality: “Liberality follows economy. Only the man of economy can afford to be generous. The spendthrift, whether in money, vitality, or mental energy, wastes so much on his own miserable pleasures as to have none left to bestow upon others.

Self-Control: “Self-control is the last of these five principles, yet it is the most important.” 

The five principles are five practices, five avenues to achievement, and five sources of knowledge.”

 

Footnote

1. James Allen, ‘Foundation Stones to Happiness and Success’, (1913)

Tags:

Values: Personal Values | Wisdom: Surviving the Test of Time

Thought Tweet #449

by Rick Baker
On Apr 5, 2012

Thought Tweet #449 Little of value exists without self-confidence. Self-confidence moves the world.

 

The Thinking Behind The Tweet

Self-confidence sustains. Self-confidence is the catalyst of progress. Self-confidence moves people. Self-confidence constructs. Self-confidence moves the world. 

Tags:

Thought Tweets | Values: Personal Values

Family Business Success Story - Menno S. Martin

by Rick Baker
On Mar 29, 2012

As soon as you enter the offices of Menno S. Martin Contractor Limited, you will notice it is a comfortable place. That was my first impression, the first time I visited.

As you get to know the people at Menno S. Martin you will learn about the fabric of their business, as woven by their founder 70 years ago. The fabric consists of: forethought, fair deals, hard work, mastery, loyalty…and stories.

Founder Menno S. Martin is remembered with fondness. The fabric of Menno’s values, his character, and his business lives on. His sayings and stories are retold with fondness and admiration. Menno S. Martin created a business where people want to work. Several people have worked there for over 25 years.

Here is a Menno S. Martin picture that is worth much more than a thousand words.

 

I was touched and impressed when Laverne Brubacher gave a copy of this picture to me. I was touched because this document from the early days of the company is clearly a special gift. The original and copies are proudly displayed in the offices at Menno S. Martin. I was impressed because this picture illustrates the best of strategic planning: a single page, chock full of Vision, Mission, Values...and communication.

Clearly, Menno S. Martin practiced principle-based leadership. Quoting Laverne, “Three things were important to Menno: his faith, his family, and his business – in that order”. The above picture illustrates that and it links everyone at Menno S. Martin to the founder they honour.

Menno S. Martin passed in 2005. His legacy of work and leadership lives on.

Family is first.

That quote captures a big part of Menno’s wisdom and legacy. It applies to the people who work at the company. It applies to the people who do business with them. The people at Menno S. Martin incorporate ‘family is first’ when they do projects for their clients. If you check out the testimonials at the company website then you will see ‘family is first’.

Loyalty – that’s a word both Laverne Brubacher and Art Janzen used several times when they spoke about their business.

Laverne joined Menno S. Martin on his 21st birthday in 1965. Menno trusted Laverne enough to offer him shares of the company in 1968. The trust and loyalty between these two men remained solid throughout the rest of the time they worked together. Laverne took over from Menno in 1976 and Menno retired in the early ‘80s. However, Menno was a regular visitor at the offices long after he retired.

Laverne and Menno had a very special relationship. The men shared values: forethought, fair deals, hard work, mastery, and loyalty. In addition, Laverne was a willing student of business and Menno was a willing teacher of business.

This mentoring of business know-how is a key facet of Menno S. Martin’s success story.

Laverne talks about Menno, “Menno had a built in sense of business ethics. Honesty, care, loyalty, trust – all came naturally to him. He was an entrepreneur – and he seemed to come by that naturally. His quiet enthusiasm was contagious.”

And, Laverne has shared his education with another generation of Menno S. Martin leaders, Art Janzen and Trent Bauman. He shared the key lesson - 'treat your people well and they will be loyal'.

In anticipation of his retirement, Laverne led a thorough transition planning and implementation exercise, which included selling his shares to Art and Trent...over a comfortable period of time. Now, Laverne has eased out of his operating role and Art and Trent run the business.

And now, like Menno before him, Laverne stills shares his time and expertise, at the office, with the fellows he mentored.

Laverne, Art, and Trent have kept alive the legacy of Menno S. Martin’s business leadership - covering the important things like Vision, Mission, and Values. To these things each of them has added a personal touch…personal talents and strengths.

This allowed smooth transition to a new generation of owner-leaders.

From Menno

To Laverne

To Trent and Art

  

Smooth transition of ownership – well, that’s good for all involved: it is good for families, owners, employees, clients, allies, and community.

That’s the Menno S. Martin legacy.

A Family Business - Well Done!

Tags:

Family Business and CFFB | Leaders' Thoughts | Succession | Values: Personal Values

Thought Tweet #443

by Rick Baker
On Mar 28, 2012

Thought Tweet #443 Written Goals don't just help you set your work-priorities, they help you define your personal Values.

 

The Thinking Behind The Tweet
Values, Purpose, Vision, Rules, & Goals are not discreet, stand-alone concepts. They are intertwined. For most People, they are iterative-too...gaining more clarity with time. When you boil business down, its essence is People, Process, & Situations. People come first. People bring with them 'Character'...which, for each person, is a summing up of his/her Values, Purpose, Vision, Rules, & Goals. 

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.