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Name of author Rick Baker, P.Eng.

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SITUATIONS, Bad Habit Reactions, Good Habit Reactions

by Rick Baker
On Aug 26, 2013

Workplaces provide a range of situations rich with ripe emotions.

Neil Fiore, in his book 'The NOW habit at Work' (2010), provided an interesting explanation of how Initial Thoughts produce natural Reactions and how people can take Corrective Actions to remedy those Reactions.

Since People Do Only 3 Things: Good Habits, Bad Habits, & New Things it makes sense to reframe Initial Thoughts & Reactions and Corrective Actions in terms of Bad Habits (Initial Reactions & Reactions) and New Things to do (Corrective Actions, which if repeated successfully over a period of time can become Good Habits).

Here's a reframed look at the relationship between your initial thoughts and the reactions they produce:...and corrective actions

When your initial thought is one of danger or fear, this Bad Habit can bring you stress. Your natural corrective action is to seek safety. The Good Habit you must develop to overcome this Bad Habit is the ability to accurately identify whether or not your sense of danger and your fear emotion are based in reality. If you find you have a Bad Habit of overreacting then you need to develop the Good Habit of taking the time to do a better job of analyzing situations. You need to anticipate tough situations and learn and practice how to handle them. You need to bolster your self-confidence.

When your initial thought is one of indecision or passivity, this Bad Habit can bring you procrastination. The Good Habit you must develop to overcome this Bad Habit is adjusting your mindset to think in terms of options, choices, and empowerment. To get this done you can develop a way of investigating the root cause of your indecision or passivity and resolve that root cause. Or, better still, don't get tied up worrying about the cause - just give the situation a bit of thought then take the best action you can think of. Understand you always have the ability to act.

When your initial reaction is one of self-doubt and self-criticism, this Bad Habit can bring you the feeling of being overwhelmed. The Good Habit you must develop to overcome this Bad Habit is the ability to focus your thoughts on tasks. Set small goals. Quickly, take the first baby-task step toward that small goal. Celebrate small achievements.

When your initial reaction is to think about the past or the future, this Bad Habit can bring you anxiety. The Good Habit you must develop to overcome this Bad Habit is the ability to get present. You cannot change the past; you cannot predict the future; you can adjust how you think about the present and you can decide your next action.

Thought Tweet #807.5

by Rick Baker
On Aug 20, 2013

Thought Tweet #807.5 Anger is better than frustration because it contains some belief/optimism you can control the situation.

 

The Thinking Behind The Tweet

When we feel we cannot control a situation, it causes much discomfort. Frustration is a gnawing, spirit-killing feeling that often expands beyond a feeling to become a mood....an unpleasant mood.

Tags:

Business Contains Only 3 Things | Emotions & Feelings @ Work | Thought Tweets

Thought Tweet #806

by Rick Baker
On Aug 19, 2013

Thought Tweet #806 When we look outward and feel things are beyond our control it is most difficult to look inward and muster self-control.


The Thinking Behind The Tweet

Some situations seem to be beyond our control. In fact, some situations are beyond our control. Other situations just appear to be beyond our control. Regardless, really beyond our control or appearing beyond our control - these are the situations that put our self-control to the toughest test. When our locus of control is tested, so is our self-control. We do better when we anticipate these situations and prepare, in our minds, for them. 


Tags:

Business Contains Only 3 Things | Emotions & Feelings @ Work | Thought Tweets

Thought Tweet #805.5

by Rick Baker
On Aug 16, 2013

Thought Tweet #805.5 If poor behaviour is rampant at your business, the problem is in your Process not your People.

 

The Thinking Behind The Tweet

One bad egg can spoil the bunch. While I have not witnessed it firsthand, that may be true for eggs.

But, it's highly unlikely that applies to people at your work. 

If you have one poorly behaving employee then chances are good that employee has some problems and is bringing those problems to your workplace. If you have many poorly behaving employees then you either have flawed hiring systems or you have flawed training systems or you have flawed supervision systems, etc. In summary, you have flawed Processes.

Business Contains Only 3 Things: People, Process, & Situations.

Don't place blame on People when the blame should be placed on Processes.

 

***

"We should work on our processes, not the outcome of our processes."

W. Edwards Deming

 

 

Tags:

Business Contains Only 3 Things | Thought Tweets

Thought Tweet #801.5

by Rick Baker
On Aug 12, 2013

Thought Tweet #801.5 People self-motivate when you provide situations that combine structure with ability to be creative.

 

The Thinking Behind The Tweet

Situation of pure structure don't promote motivation; situations devoid of structure promote unfocused motivation; situations can be constructed to uncrush creativity.

Well-designed process can co-exist with creativity: well-designed process can breed creativity.

Business Contains Only 3 Things: People, Process, & Situations

Spirited Leaders design situations, providing the opportunity to maximize self-motivation. Designing situations: that's the path to motivated work performance.

Tags:

Business Contains Only 3 Things | Thought Tweets

Thought Tweet #798

by Rick Baker
On Aug 7, 2013

Thought Tweet #798 When you chose to be a Leader you accepted the responsibility to Help People & Manage the Situations faced by People.


The Thinking Behind The Tweet         

To accomplish these two additional responsibilities you will need to: 

  1. Understand yourself
  2. Develop your strengths
  3. Maximize your personality
  4. Understand others…a life-long education and
  5. Communicate well

 

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.