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Ratna Omidvar visits our Region of Waterloo Immigrant Civic Participation - Dialogue on Diversity

by Rick Baker
On Apr 4, 2012

Ratna Omidvar was the Key Note Speaker at our Region's March 22nd Dialogue on Diversity event.

 

Ratna Omidvar

 

Ratna is the president of Maytree Foundation, a private foundation that promotes equity and prosperity. Ratna described her organization, "We are not a complaint-driven organization. We recognize problems and focus on solutions."

To provide context for her audience, Ratna briefly described her background: she was born in India and attended university in Germany; she married an Iranian and lived in Iran; and 30 years ago she moved with her family to Canada.

So, Ratna spoke from personal experience when she said "Immigrants have to decode the unwritten rules". People who come to Canada have few problems learning the written rules such as speed limits and instructions on signs. Challenges exist in the many unwritten rules. As examples, newcomers to Canada must learn:

  • You may be curious but some topics are just off limits: by watching how Canadians react, newcomers can learn which topics are safe for discussion and which aren't
  • Politeness, while very important, shouldn't be mistaken for interest
  • Democracy belongs to all, but it belongs most to those who participate in it
Ratna talked straight-up about the Waterloo Region. She enjoys regular visits to our community, including trips to St Jacobs. While she was pleased with our effort to discuss diversity, we still have more work to do when it comes to Immigrant Civic Participation. To have our institutes reflect the diversity of our region we need to see more visible minorities in leadership roles in politics and on governance boards.
 
However, Ratna was optimistic about the potential for the Waterloo Region. She recommended we follow the formula of the three Is to give legs to aspiration and make reality of hopes and dreams: Intentions, Investments, and Instruments. She then focused on some examples of "Instruments", or some ideas for action.
 
Ratna shared five good ideas with us:
  1. New language for new times: use words like Inclusion and Inclusive [rather than words like participation]
  2. Work with local institutions where impact can be magnified: they will take your plan from concept to reality
  3. Measure, count, report out: What gets measured gets done; for example, count the number and percentage of visible minorities on civic boards
  4. Don't let perfection stand in the way of goodtake the freedom to experiment with your ideas
  5. Beg, borrow, & steal good ideas: many communities throughout the world are taking action to embrace and help newcomers

 

Thank you for your very-well-presented thoughts and images, Ratna!

 

Footnote

Throughout Ratna's presentation I kept thinking how broadly her advice applies. It applies to people in general; it applies to people at work...people doing business. While there are many, I will provide one specific example: Immigrants have to decode the unwritten rules. That applies to all people and we see evidence of that throughout workplaces. There is a widespread need to express and clarify personal values and personal rules. If we do not make these things clear then other people can only guess what we are thinking and feeling. We can make it easier on other people. For the sake of better communication and more-prosperous business, we ought to make it easier on other people.

Tags:

Community | Leaders' Thoughts

Thought Tweet #447

by Rick Baker
On Apr 3, 2012

Thought Tweet #447 Wild Goose Chases: Stop makin' 'em; Stop takin' 'em.

 

The Thinking Behind The Tweet

One reason why salespeople fail to make a sale is they never had any chance of making a sale in the first place. David Sandler, the sales educator, said something like that. And, it's true. So, salespeople should do what they can to stop takin' Wild Goose Chases. Similarly, buyers waste their time with dysfunctional buyer-seller interactions. Everyone should stop makin' &  takin' Wild Good Chases.

Tags:

Humour | Sales | Thought Tweets

Process Blankets Provide Comfort

by Rick Baker
On Apr 3, 2012

People gain comfort under discipline.

People gain self-esteem under discipline.

People gain happiness under discipline.

The extent of the gain depends upon application of the discipline. For the gain to be maximized, the discipline must be created with accurate forethought and applied with fairness and top-notch communication.

Successful work environments maintain a fine balance between autonomy and discipline:

  • not too much discipline because that kills enthusiasm
  • not too much autonomy because that creates work-Frankensteins
  • not too little discipline because that raises decision-making confusion
  • not too little autonomy because that fires up the spirit of rebellion

Routine work is most-suited to the discipline of Process Systems. 

Routine work lends itself to the application of blankets of Process Systems.

For routine work, Process blankets provide comfort...and effectiveness...and efficiency.

And, when Process Systems are planned with accurate forethought and applied with fairness and top-notch communication they provide comfort. This comfort allows the building of Good Habits for smooth performance of routine work.

And, this frees up brainpower for creative thinking and innovative work. 

Tags:

Business Contains Only 3 Things | Habits: Good Habits, Bad Habits, & New Things

Thought Tweet #446

by Rick Baker
On Apr 2, 2012

Thought Tweet #446 Hope is not a strategy but it is an essential ingredient of leadership.

 

The Thinking Behind The Tweet

'Hope is not a Strategy', an interesting business book by Rick Page.

"Hope is an essential ingredient of leadership." a Deepak Chopra quote from his book, 'The Soul of Leadership'

Both are accurate statements. 

Tags:

Leaders' Thoughts | Thought Tweets

Thought Tweet #445

by Rick Baker
On Mar 30, 2012

Thought Tweet #445 Better to anticipate and massage Situations than to spend business days fighting fires.

 

The Thinking Behind The Tweet

Many, if not most, Situations are predictable. Many, if not most, business People do not enjoy fighting fires. Yet, many business People's days are consumed by fires and fire-fighting...with Processes, with People, in Situations. For most People, fire-fighting kills self-esteem. That's why Napoleon Hill taught, "Plan Your Work and Work Your Plan".

Tags:

Business Contains Only 3 Things | Thought Tweets

About Self-Management

by Rick Baker
On Mar 30, 2012

I have touched on the topic of self-management, but, as yet, I have not presented a concise summary of how to go about it.

I am about to remove that shortcoming.

Here are some suggestions on how to go about obtaining the benefits of Self-Management:

  • Have a definite purpose - also known as a life purpose.  People who have a definite purpose have an easier time with self-discipline. The reality is - most people, perhaps as many as 98-out-of-100 people, do not have a life purpose. Put another way, most people do not have a consuming, driving, life-long ambition/goal. The natural next question is, can you develop one? The good-news answer to that question is - Yes. [It will take a concerted & lengthy introspection...but, it can be done.]
  • "Know Thyself". Perhaps Socrates said this first? Anyhow, it is ancient wisdom which spans many cultures and at least 2 millennia. Again, most people do not have a detailed knowledge of 'self'. That's because they have not taken the time to regularly perform concerted & lengthy introspection. The good news is - many self-development gurus provide help at a cheap price. For example, check out Napoleon Hill's 'Think And Grow Rich'. In that classic, Hill provides a list of questions for an annual self-assessment.
  • Understand your personal Values, your personal Rules, and your Habits. And, work at trying New Things which you think may, with your continued effort, become Good Habits.
  • Write our Your Vision and Your Goals...and update them at least once a year. Many self-help experts and many psychologists state this is a major key to success. Rather than argue whether or not that can be proved...I suggest you just do it. Really, it does not take much time so why not take a leap of faith and accept it as a good piece of advice.
  • Each morning, write out a TO DO list for the day. Make a practice of receiving the merits of The 80/20 Rule, also known as the Pareto Principle: 80% of results are due to 20% of causes. So, focus on the 20% of Actions that generate 80% of the desired results.
These 5 things will take you a long way down the path of Self-Management....and SUCCESS.

Tags:

Habits: Good Habits, Bad Habits, & New Things | Wisdom: Surviving the Test of Time

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.