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Name of author Rick Baker, P.Eng.

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Thought Tweet #444

by Rick Baker
On Mar 29, 2012

Thought Tweet #444 Strike while the iron is hot...Yes! - but first, learn how to recognize the signs of heat.

 

The Thinking Behind The Tweet

'Strike while the iron is hot'...we all know that means we must take advantage of opportunities before they vanish. 'Carpe diem', 'Seize the day', etc. Good advice. But how do we truly and accurately know the iron is hot? The few Blacksmiths who are still working have an advantage over other business people. When hot, their irons glow with heat and that glow provides to them clear and accurate visual cues. The Situations at hand contain vivid visual cues for the Blacksmiths. But - how do you know when your irons are hot?

Family Business Success Story - Menno S. Martin

by Rick Baker
On Mar 29, 2012

As soon as you enter the offices of Menno S. Martin Contractor Limited, you will notice it is a comfortable place. That was my first impression, the first time I visited.

As you get to know the people at Menno S. Martin you will learn about the fabric of their business, as woven by their founder 70 years ago. The fabric consists of: forethought, fair deals, hard work, mastery, loyalty…and stories.

Founder Menno S. Martin is remembered with fondness. The fabric of Menno’s values, his character, and his business lives on. His sayings and stories are retold with fondness and admiration. Menno S. Martin created a business where people want to work. Several people have worked there for over 25 years.

Here is a Menno S. Martin picture that is worth much more than a thousand words.

 

I was touched and impressed when Laverne Brubacher gave a copy of this picture to me. I was touched because this document from the early days of the company is clearly a special gift. The original and copies are proudly displayed in the offices at Menno S. Martin. I was impressed because this picture illustrates the best of strategic planning: a single page, chock full of Vision, Mission, Values...and communication.

Clearly, Menno S. Martin practiced principle-based leadership. Quoting Laverne, “Three things were important to Menno: his faith, his family, and his business – in that order”. The above picture illustrates that and it links everyone at Menno S. Martin to the founder they honour.

Menno S. Martin passed in 2005. His legacy of work and leadership lives on.

Family is first.

That quote captures a big part of Menno’s wisdom and legacy. It applies to the people who work at the company. It applies to the people who do business with them. The people at Menno S. Martin incorporate ‘family is first’ when they do projects for their clients. If you check out the testimonials at the company website then you will see ‘family is first’.

Loyalty – that’s a word both Laverne Brubacher and Art Janzen used several times when they spoke about their business.

Laverne joined Menno S. Martin on his 21st birthday in 1965. Menno trusted Laverne enough to offer him shares of the company in 1968. The trust and loyalty between these two men remained solid throughout the rest of the time they worked together. Laverne took over from Menno in 1976 and Menno retired in the early ‘80s. However, Menno was a regular visitor at the offices long after he retired.

Laverne and Menno had a very special relationship. The men shared values: forethought, fair deals, hard work, mastery, and loyalty. In addition, Laverne was a willing student of business and Menno was a willing teacher of business.

This mentoring of business know-how is a key facet of Menno S. Martin’s success story.

Laverne talks about Menno, “Menno had a built in sense of business ethics. Honesty, care, loyalty, trust – all came naturally to him. He was an entrepreneur – and he seemed to come by that naturally. His quiet enthusiasm was contagious.”

And, Laverne has shared his education with another generation of Menno S. Martin leaders, Art Janzen and Trent Bauman. He shared the key lesson - 'treat your people well and they will be loyal'.

In anticipation of his retirement, Laverne led a thorough transition planning and implementation exercise, which included selling his shares to Art and Trent...over a comfortable period of time. Now, Laverne has eased out of his operating role and Art and Trent run the business.

And now, like Menno before him, Laverne stills shares his time and expertise, at the office, with the fellows he mentored.

Laverne, Art, and Trent have kept alive the legacy of Menno S. Martin’s business leadership - covering the important things like Vision, Mission, and Values. To these things each of them has added a personal touch…personal talents and strengths.

This allowed smooth transition to a new generation of owner-leaders.

From Menno

To Laverne

To Trent and Art

  

Smooth transition of ownership – well, that’s good for all involved: it is good for families, owners, employees, clients, allies, and community.

That’s the Menno S. Martin legacy.

A Family Business - Well Done!

Tags:

Family Business and CFFB | Leaders' Thoughts | Succession | Values: Personal Values

So, You Want More Control...Do You?

by Rick Baker
On Mar 28, 2012

We are complex creatures...I mean, People are complex creatures.

We want autonomy. We want freedom. We want decision-making authority. We want to be able to choose what to do, how to do it...and where...and when. When our locus of control1 is threatened by others we feel uncomfortable.

At the same time...

We want relationships. We want to belong in community. [We find stability and comfort in Place.2] We want law and order for protection. We want shoulders to cry on and we want help when we call for it.

Our egos are powerful drivers, our emotions are powerful drivers, and our needs are complex.

Abraham Maslow3 ranked a hierarchy of human needs...

Self-Actualization

Self-Esteem & Confidence

Love/Belonging [family first]

Safety [shelter, security, health]

Physiological [air, water, food, etc]

 

If we under-estimate how complex People are then we do it at our peril.

If we fail to appreciate The Differences in People then we do that, too, at our peril.

 

Footnotes:

  1. Locus of Control
  2. In his classic 'Future Shock', Alvin Toffler does a wonderful job of explaining the importance of 'Place'.
  3. Abraham Maslow

Thought Tweet #443

by Rick Baker
On Mar 28, 2012

Thought Tweet #443 Written Goals don't just help you set your work-priorities, they help you define your personal Values.

 

The Thinking Behind The Tweet
Values, Purpose, Vision, Rules, & Goals are not discreet, stand-alone concepts. They are intertwined. For most People, they are iterative-too...gaining more clarity with time. When you boil business down, its essence is People, Process, & Situations. People come first. People bring with them 'Character'...which, for each person, is a summing up of his/her Values, Purpose, Vision, Rules, & Goals. 

CHANGING FOR THE BETTER: Good Habits, Bad Habits, & New Things - #14

by Rick Baker
On Mar 27, 2012

"Life is a repetition of the same things over again."

"Life is ceaseless reiteration."

James Allen wrote those sentences 100 years ago.

He did not say these things as a complaint: they were observations.

He did not say these things in resignation; they were explanations.

Allen explained why people are the way they are so he could go on to help them make changes for the better

Below is one example, which shows how Allen approached changing for the better and how he helped other people change for the better. It is an illustration of step-by-step thoughts about change. Step-by-step, often in baby steps rather than giant leaps...that's the correct way to approach change.

Here is how Allen described the 5 Stages in Regeneration:1

IGNORANCE

  1. Reflection: Deep and earnest thought on the nature and meaning of life.
  2. Introspection: Looking inwardly for the causes and effects which operate in life.
  3. Self-analysis: Searching the springs of thought and purifying the motives in order to find the truth of life.
  4. Meditation: Pure and discriminative thought on the facts and principles of life.
  5. Pure Perception: Insight. Direct knowledge of the laws of life.
ENLIGHTENMENT
 
Of course, Allen's aim here is spiritual - 'Enlightenment'. That aim will appeal to some. It will not appeal to others.
 
The 5 Stages of Regeneration parallel the stages needed to make any change for the better
 
To make changes for the better you must:
  • reflect on what you are trying to accomplish in your role
  • perform introspection, recognizing you sow the seeds of the things you reap
  • self-analyse, to understand why you do the things you do
  • think in an orderly and focused way
  • work to perceive accurately and objectively, rather than with bias and judgment
 
Footnote:
  1. Source: 'The Shining Gateway', published in 1915 - 3 years after Allen's passing

Tags:

Change: Creating Positive Change | Habits: Good Habits, Bad Habits, & New Things

Thought Tweet #442

by Rick Baker
On Mar 27, 2012

Thought Tweet #442 Problems are like icebergs: the biggest parts of them are below the surface.

 

The Thinking Behind The Tweet

We human beings have a curious habit. We tend to express problems in ways that conceal the real sources of our 'pain'. I suppose our egos make us play word and mind games...prettying up our real problems with make-up so other people will view us in [what our egos hope will be] a better light.

Tags:

Solutions & Opportunities | Thought Tweets

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.