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Name of author Rick Baker, P.Eng.

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Sales Tweets #298

by Rick Baker
On Sep 7, 2011
Sales Tweet 298 CHEAP people cannot sell!
 
The Thinking Behind the Sales Tweet
If you know someone who audits and edits their restaurant ‘checks’ then know too that person can’t sell. If you know someone who shops around, say 3 stores, to buy an electrical appliance then know too that person can’t sell. If you know someone who always shops when stores have their sales then know too that person can’t sell. You know the person who either forgets his/her wallet or is always the last one to reach for it when it is time to buy the next round of beer? Yup, that person can’t sell too. The examples are endless: cheap people can’t sell. [They can barely handle buying.]

Tags:

Sales | Thought Tweets

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A Note to Leaders: About What Followers Want

by Rick Baker
On Sep 6, 2011
After talking with numerous people at numerous local places of business, we have learned…
 
What followers want is, in this order:
  1. To feel confident
  2. To have a confident leader
It is the leader’s job to optimize these two things.
 
The second one – leader’s confidence – is a double-edged sword. If it is not carefully real and controlled leader’s confidence then it will cut deep into the first. And, the damage can be irreparable.
 
So.
 
How does a leader maximize her confidence without going too far?
 
How does a leader illustrate his confidence without going to far?
 
How do leaders make sure their confidence is non-threatening to the self-confidence levels of followers?
 
Here are some Spirited Leaders’ suggestions:
  • The leader must be authentic…it is OK to be on the reserved side of center if that is your character…it is OK to be on the boisterous side if that is your character
  • The leader must be committed to working on self…i.e., raising his or her own self-confidence when that is required, as it will be from time to time
  • A leader must focus on strengths: personal strengths and the strengths possessed by others
  • The leader must praise heartily…as taught by Dale Carnegie
  • The leader must make full use of humour…some leaders have just a little of it and will need to remind themselves of the importance of putting it to good use…other leaders will heavy doses of it and they will need to remind themselves to never let it go too far…self-humour is best…humour directed at others is a leadership no-no
  • The leader must listen…resurrect that art if it has become lost
  • The leader must learn to master emotions…and keep them under control [most of the time]
  • The leader must live with Integrity…as defined below
Definition of Integrity
  1. When you know your personal values and
  2. When you can express your personal values in writing [showing how you think the think] and
  3. When you can talk with others about your personal values [talk the talk] and
  4. When your actions are consistent with your personal values [walk the walk]
  5. When the heat is on and stresses are high you do your best to run the run and
  6. When you make errors as you talk-walk-run you admit them and you strive to not repeat them
…then you have Integrity.

Tags:

Spirited Leaders

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Sales Tweets #297

by Rick Baker
On Sep 6, 2011
Sales Tweet #297 The Boss figures The New Guy’s favourite exercise must be jumping to conclusions.
 
The Thinking Behind the Sales Tweet
…and The New Guy must be one of the most flexible people in the world….before jumping to conclusions he warms up by putting his foot in his mouth.

Tags:

Ernest Seller | Thought Tweets

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Sales Tweets #296

by Rick Baker
On Sep 5, 2011
Sales Tweet #296 "If people concentrated on the really important things in life, there’d be a shortage of fishing poles".
 
The Thinking Behind the Sales Tweet
Ernest Seller loves that Doug Larson quote. When Ernest was young he considered being a fisherman. I mean…he thought about being a career fisherman. After checking it out he thought he might have trouble living off the net income.

Tags:

Ernest Seller | Thought Tweets

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Sales Tweets #295

by Rick Baker
On Sep 2, 2011
Sales Tweet #295 When The Boss was a young man he lifted weights. Now, he just raises his eyebrows.
 
The Thinking Behind the Sales Tweet
Ernest Seller alone helps The Boss burn off a few hundred calories per workday….and that’s just the eyebrow workout. That doesn’t count the calories burned when The Boss chases him out of the office or the deep lung workout The Boss gets when he is really steamed at Ernest.

Tags:

Ernest Seller | Thought Tweets

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Sales Tweets #294

by Rick Baker
On Sep 1, 2011
Sales Tweet #294 "If you want to kill any idea in the world today, get a committee working on it." Charles F. Kettering
 
The Thinking Behind the Sales Tweet
The Boss loved this advice so much he immediately set up a committee for the sales department…Ernest Seller’s list of ideas became their one-and-only project.

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Ernest Seller | Thought Tweets

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