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The @GKWCC #P2P series of thought tweets contains ideas, quotes, & suggestions provided by local business leaders at "CEO Peer-to-Peer" group meetings, sponsored by the Greater Kitchener Waterloo Chamber of Commerce.

The goals of the thought tweets: to help local business leaders and to promote the sharing of business thoughts.

The thoughts expressed are not opinions of the Greater Kitchener Waterloo Chamber of Commerce...they are opinions of local business leaders who are Chamber members and participate in the Chamber's CEO P2P program.

When people's perceptions are aligned the chance they will achieve desired results increases. While that may be obvious, it is rarely top of mind. And it is rarely walking hand in hand with actions during interactions.

While common sense tells us the state of aligned perceptions is the best state to be in, few of us stretch enough to make sure that state exists.

When business people share their thoughts with me I observe perception gaps. This is most common when the business people share a direct reporting relationship, one reporting to the other...a 'boss-worker pair'. Sometimes the perception gap is glaring...glaring, large, and dysfunctional. When I see this I ask myself, "What can I do to reduce this perception gap?"

Why do I ask this?

I ask this because it really bothers me to see people carrying on with one another while they are so disconnected.

I recognize the human side: when people are disconnected, even if they don't register it consciously or give it much thought, they 'know it'. That knowledge places them in a position of dissonance which often shows up as internal stress and external disharmony. That's the soft, intangible repercussion of the perception gap.

There's also a hard, tangible repercussion: perception gaps reduce efficiency and effectiveness, neutering performance, stalling coworkers & projects, annoying & losing clients, etc.

Yet - perception gaps dominate many boss-worker relationships and situations.

A little more focus on perception gaps will generate a lot more bottom-line satisfaction.

How?

How can you reduce perception gaps?

Here's a introduction...

link to New Binoculars Help You See Eye-to-Eye

A picture of the "My Business" exercise...created 10 years ago to improve communication between business partners [Spirited Leaders logo added recently].