by Rick Baker
On Sep 13, 2010
Sales Tweet #41 Your Top 10 Clients: what are their proudest achievements? If you don't know then start asking today.
The Thinking Behind the Sales Tweet
If you understand the things that cause your Clients to feel positive emotions like personal pride then you will probably find some common ground for building a relationship. Often, the Client's office provides signals: pictures of family, pictures of pets, pictures of boats or cars, diplomas and awards, etc. Some Clients are not so 'public' and do not display things. They still may enjoy the opportunity to share stories of proudest moments with you.
by Rick Baker
On Sep 8, 2010
Sales Tweet #38 Positive messages are twice as magnetic as negative messages. (Make the better choice)
The Thinking Behind the Sales Tweet
We have tested positive and negative marketing messages. For example…"in these tough economic times" versus "to build for the future". We found positive messages were twice as successful as negative messages. We believe the same applies to verbal messages made during sales calls. Keep your communications on the positive side of centre. Don't badmouth your boss. Don't badmouth your products. Don't badmouth your service department. Don't badmouth your competition. Don't badmouth the economy. DON'T BADMOUTH ANYTHING!
by Rick Baker
On Sep 7, 2010
Sales Tweet #37 Record your next 'please-call-me-back' message. Does the recording 'blow you away'? (It better)
The Thinking Behind the Sales Tweet
If less than 50% of your voice-mail messages get returned when you are cold calling then you need to figure out why you end up wasting so much of your time. Perhaps your voice-mail messages are ear-shattering or stumbling and bumbling? If you want to start this self-review process on the right foot then check out the "Talking Tom" app. That should put a smile on your face and that's a good start for cold calling.