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Name of author Rick Baker, P.Eng.

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Not a problem

by Rick Baker
On Oct 10, 2013

Did you teach your children to say, "Thank You"?

How often do you say those 2 simple words at work?

"Not a problem"...how often do people say that after you say, "Thank You"? 

Whatever happened to, "You're Welcome"?

Is "Not a problem" halfway between "Yes it is a Problem" and "I sure hate these pleasantries"?

Is "Not a problem" a clever way of bringing problem-thinking into the situation?

We should take these possibly small yet possibly very important communications more seriously...and make sure they do not become rote lukewarm Bad Habits.

Thought Tweet #844

by Rick Baker
On Oct 10, 2013

Thought Tweet #844 Trust is gained in small increments, one understood-consistent action at a time.


The Thinking Behind The Tweet

Trust is lost in large lumps, one misunderstood-inconsistent action at a time. 

So, the scale is weighted against you...or, is it weighted for you?

You can perceive it either way...it doesn't matter as long as you are objective about it and do not begrudge the reality of it.

When it comes to trust, the scale is weighted: it isn't just about your perceptions of your intentions and your actions; it's about other people's perceptions of your actions and your intentions; small understood-consistent actions build trust in small increments; small misunderstood-inconsistent actions destroy trust in large lumps.

 

PS: Trust: an interpersonal juxtaposition: so fragile, so essential, so egoic...Perceptions of Interests and Actions...laced with biases that are somehow and somewhy ingrained to protect egos. Trust: the fundamental human-to-human consideration.

Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.