by Rick Baker
On Oct 14, 2013
Business communication, at its best, is:
- Positive & Energized [not negative or over-stressed]
- Solution-Oriented & Constructive [not problem-dwelling or blame-pointing]
- Clear & Concise [not vague or protracted]
- Interesting & Magnetizing [not rote or drawing lines in the sand]
Each step we take to improve in each of these areas:
- Helps our people feel better about work and more motivated to make the right decisions and take the right actions
- Improves the results of our work, to the benefit of our people, our company, our clients & suppliers, and our community
- Increases our long-term profitability and sustainability
- Causes work to be an enjoyable and rewarding part of people's lives
Yet, many people claim they are too busy to do these things. Those people, by their failure to invest the time it takes to change, are confirming:
- they accept negativity as an ongoing part of their workday...and they accept the resulting spirit-killing at their workplace
- they are OK with higher-than-required stress levels...and they are OK with the resulting physical and mental health problems
- they follow ego wherever it leads rather than aim thoughts and action at results...so they place little value on achieving goals
- they favour anxiety over thought-clarity...and they accept the resulting poor relationships and poor decisions
- they choose to confuse...and they choose to expose their company to the errors that will surely follow
- they see no need for inspiration in their workplace...by default, they know their people will fend for themselves