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Name of author Rick Baker, P.Eng.

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Communication tip: If you're in the dark, don't make light of things.

by Rick Baker
On Aug 23, 2014

The Thinking Behind The Tweet

Optimism, Pessimism, & Realism... how do you find the right overall balance and the right strategy for the situation at hand?

Some thoughts:

  1. Overall, be Optimistic: look for the bright side, consider the possibilities, be around and listen to others who are enthusiastic. Optimists live happier lives.
  2. Place realistic bounds on Optimism. Despite what they say about big, hairy audacious goals -BHAGs are not for everyone. And, often, over-zealous optimism injures other people.
  3. Pessimism demotivates. If you are naturally pessimistic...think before your share your views and your body language.
  4. Leaders - anticipate situations. And plan for situations...of course not all situations - but some. Recognize some people handle stress well and some folks handle stress poorly.

Tags:

Communication: Improving Communication | Thought Tweets

About Communication: When there's no reason or rhyme it's time to change your tune.

by Rick Baker
On Aug 23, 2014

The Thinking Behind The Tweet

Human beings are biased creatures. One bias is known as the rhyme-as-reason effect.

According to Wikipedia -

"The rhyme-as-reason effect is a cognitive bias whereupon a saying or aphorism is judged as more accurate or truthful when it is rewritten to rhyme." And "For an example of the persuasive quality of the rhyme-as-reason effect, see "if it doesn't fit, you must acquit," the signature phrase used by Johnnie Cochran to gain acquittal for O.J. Simpson in Simpson's murder trial."

Consider the rhyme-as-reason bias when you:

  • create leader's messages
  • create marketing communications

Tags:

Communication: Improving Communication | Thought Tweets

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