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Feel Better – Inspire People – Grow Profits

by Rick Baker
On Aug 16, 2011
Business Leader
 
How do you feel?
 
We have found: if you generally feel good then you have a greater chance to inspire followers and you have a greater chance to achieve the business profits you desire.
 
Feel Better – Inspire People – Grow Profits
 
The first step – measure your feelings.
 
How?
 
We recommend leaders use a Minus10-to-Plus10 Scale, where:
  • A Score of Minus10 means I feel absolutely horrible, couldn’t be feeling any worse than this
  • A Score of 0 means I don’t register any good feelings or bad feelings 
  • A Score of Plus10 means I am absolutely ecstatic, never been more pumped up in my life
People will score their feelings higher some days. Some activities will receive higher scores than others. Some situations will cause the score to rise. Some situations will cause the score to drop. When situations change the score could change radically…for example, consider the impact of surprises…pleasant surprises tend to generate good/positive feelings, not-so-pleasant surprises tend to generate bad/negative feelings.
 
No business leader scores Plus10 all day long. Rather, under normal business situations, leaders’ feelings fluctuate between a high and a low. And, over time their feelings fluctuate above and below their average score. Leaders who are truly happy sorts tend to feel better about almost everything they experience during their workdays. So, their average scores are high. They might assess themselves at an average score of Plus8.
 
Stress tends to reduce scores.
 
When leaders experience sustained high-stress levels their scores can drop significantly….and remain low, perhaps even in Minus territory.
 
When a leader’s score drops the leader becomes less productive and frequently this is clearly evident to the leader’s people, clients, suppliers, and business allies. That has a negative impact on business. And, that has a negative impact on business profitability.
 
Our goal is: to help business leaders feel even better.
 
Feel Better – Inspire People – Grow Profits

Tags:

Emotions & Feelings @ Work | INSPIRE PEOPLE - GROW PROFITS! | Measure & Monitor

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Sales Tweets #282

by Rick Baker
On Aug 16, 2011
Sales Tweet #282 Client: Can I have this or that or some other thing. Ernest Seller: What do you mean?
 
The Thinking Behind the Sales Tweet
When Ernest Seller asks "What do you mean?" it can stop Clients dead in their tracks. They have to think about what happens next. Is Ernest not listening? Is Ernest a little short upstairs? Is Ernest trying to play a joke on me? Sometimes the Clients repeat themselves. And Ernest does the same. It slows the Clients down even more. But you want to know a funny thing...every once in a while, as the Clients are trying to explain themselves to Ernest they talk themselves into making a purchase.

Tags:

Ernest Seller | Thought Tweets

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