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Name of author Rick Baker, P.Eng.

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Keep an eye on your Human Resource gaps

by Rick Baker
On Dec 21, 2010
Business is about People, Process, & Situations.
 
Since People create the Process and the vast majority of the Situations…
 
business is about People.
 
That sounds too basic to be of much value.
 
That last point would be true if the People aspects of business received due consideration all, or at least most, of the time.
 
That is not the case.
 
Frequently, people feel they are caught up in the hectic pace of business. They feel so caught up they forget to give enough consideration to the People aspects of business. Many businesses, particularly smaller businesses, have no Human Resource Dept. Considering the large number of smaller businesses; the majority of businesses have no skilled Human Resource personnel.
 
So - many businesses handle their Human Resource issues in an unplanned, reactive way.
 
Simple Human Resource steps can be taken to cover the People aspects of your business.
 
Those steps should be taken at the strategic level:
  • Vision
  • Mission
  • Values/Culture
  • Communication
  • Overall Goals
  • Etc.
Those steps should also be taken at the operational/tactical level:
  • Dept. Goals
  • Individual Goals
  • Role Descriptions
  • Performance Reviews
  • Etc.
Those steps should also be taken at the business-function level:
  • Marketing
  • Sales
  • Purchasing
  • Etc.

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Entrepreneur Thinking

Sales Tweet #112

by Rick Baker
On Dec 21, 2010
Sales Tweet #112 Ernest Seller spends 15 minutes every day, standing on his head, reading upside-down.
 
The Thinking Behind the Sales Tweet
Ernest Seller tells anyone who will listen - a good sales person can read upside down. A good sales person can sit across the desk from the Client and read pretty much every document on the Client’s desk. Ernest mastered this skill as a young man. His first major coup happened about 20 years ago at the office of Mr. Kaye, Ernest’s best Client. During a meeting, Mr. Kaye stepped out of his office, leaving Ernest alone. In no time at all, Ernest had found and memorized the supplier list Mr. Kaye had been inattentive enough to leave right there on his desk. Ernest rushed back to his office to share his coup with his office mates. “What a leg up on the competition!” Little did Ernest know, nor did Mr. Kaye or his office mates ever tell him, Mr. Kaye had faked the document.

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Thought Tweets | Ernest Seller

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